  {"id":2333,"date":"2024-12-11T10:45:58","date_gmt":"2024-12-11T15:45:58","guid":{"rendered":"https:\/\/www.yorku.ca\/uit\/cio\/?page_id=2333"},"modified":"2025-04-29T07:17:23","modified_gmt":"2025-04-29T11:17:23","slug":"strategy","status":"publish","type":"page","link":"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/","title":{"rendered":"Strategy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading border-bottom pb-2\">Strategy<\/h1>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"lead\">The <strong>UIT strategy<\/strong> defines the foundational capabilities that we want to <strong>ensure<\/strong> we can provide and that the community can depend on. It also explains what investments we are making to <strong>establish<\/strong> new capabilities to further York\u2019s <a href=\"https:\/\/www.yorku.ca\/uap2020-25\/\" target=\"_blank\" rel=\"noreferrer noopener\">University Academic Plan (UAP)<\/a>. Lastly, it defines the communities we want to <strong>enable<\/strong> by investing in these foundational and emerging capabilities.&nbsp;<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group full-width fifty-bg-drk pt-5 pb-4\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns container is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group card-body has-white-color has-text-color has-background has-link-color wp-elements-f10d48b4299224e04756ae2749fbb215\" style=\"background-color:#810001\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"display-4 mb-0\">01.<\/p>\n\n\n\n<h2 class=\"wp-block-heading h3 font-weight-light mb-4\">Ensure a Solid Core<\/h2>\n\n\n\n<p class=\"lead mb-0\">Ensuring a solid core identifies the key areas that UIT will be focusing on to ensure that we provide available, reliable and secure digital infrastructure and services to York\u2019s community.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns mb-0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group card-body bg-white shadow mb-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#810001;color:#810001\"\/>\n\n\n\n<p class=\"mb-0\"><strong>Service Availability &amp; Responsiveness<\/strong><\/p>\n\n\n\n<p>We're committed to making UIT services available and responsive. <\/p>\n\n\n<style>.kt-accordion-id2333_f2def1-d7 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id2333_f2def1-d7 .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2333_f2def1-d7 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id2333_f2def1-d7 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2333_f2def1-d7 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2333_f2def1-d7 kt-accordion-has-6-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane2333_9eaa53-1c\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Read More<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"card-text\">We strengthen our service performance by closely monitoring, tracking, and collecting data, which we share with our community through the <a href=\"https:\/\/yorku.site24x7statusiq.com\/\">IT Service Status<\/a> and <a href=\"https:\/\/app.powerbi.com\/groups\/me\/reports\/667c13c6-5ce6-4770-85e0-a0122cc83523\/ReportSection4d2aedc9661cd2307e02?experience=power-bi\">Service<\/a> dashboards. We're using this data to enhance our services and meet <a href=\"https:\/\/app.powerbi.com\/groups\/me\/reports\/667c13c6-5ce6-4770-85e0-a0122cc83523\/550c35a1c37e81d40e9b?experience=power-bi\">commitments<\/a> that our community can depend on. Alongside targeted improvements, UIT will also collaborate with IT partners to develop IT service harmonization across the institution, simplifying how the community engages with and receives support.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group card-body bg-white shadow\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#810001;color:#810001\"\/>\n\n\n\n<p class=\"mb-0\"><strong>Modern Digital Infrastructure<\/strong><\/p>\n\n\n\n<p>York\u2019s digital infrastructure is the backbone of its operations.<\/p>\n\n\n<style>.kt-accordion-id2333_f98a60-81 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id2333_f98a60-81 .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2333_f98a60-81 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id2333_f98a60-81 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2333_f98a60-81 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2333_f98a60-81 kt-accordion-has-6-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane2333_256a64-79\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Read More<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"card-text\">UIT is investing in this infrastructure to keep it resilient, scalable, and secure. Our efforts include modernizing legacy systems, enhancing core and distributed networks, upgrading computing and storage solutions, and migrating to cloud technologies, all while ensuring our risk mitigation and recovery plans are current.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group card-body bg-white shadow mb-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#810001;color:#810001\"\/>\n\n\n\n<p class=\"mb-0\"><strong>Cybersecurity Program<\/strong><\/p>\n\n\n\n<p>In today's world, cybersecurity is essential for protecting York's information from evolving threats while ensuring the integrity, confidentiality, and availability of our data.<\/p>\n\n\n<style>.kt-accordion-id2333_a2b7da-c2 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id2333_a2b7da-c2 .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2333_a2b7da-c2 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id2333_a2b7da-c2 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2333_a2b7da-c2 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2333_a2b7da-c2 kt-accordion-has-6-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane2333_434c5c-16\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Read More<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"card-text\">To achieve this, UIT is investing in several key areas aligned with <a href=\"https:\/\/www.nist.gov\/\">NIST<\/a> (National Institute of Standards and Technology) guidelines:<\/p>\n\n\n\n<ul class=\"wp-block-list card-text\">\n<li><strong>Enhanced Risk Assessment:<\/strong>&nbsp;We're improving our risk assessment process and developing a comprehensive asset inventory to identify vulnerabilities and threats.<\/li>\n\n\n\n<li><strong>Advanced Protections:<\/strong>&nbsp;We're implementing advanced endpoint protection, enhancing identity access management, and using Data Loss Prevention solutions to safeguard our assets and sensitive information from potential breaches.<\/li>\n\n\n\n<li><strong>SOC Modernization:<\/strong>&nbsp;We're modernizing our Security Operations Center (SOC) and integrating automated vulnerability management tool to improve our threat detection capabilities and stay ahead of emerging cyber threats. <\/li>\n\n\n\n<li><strong>Incident Response Planning:<\/strong>&nbsp;We're developing and rigorously testing an incident response plan to ensure our organization is prepared for all cyber incidents.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group card-body bg-white shadow\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#810001;color:#810001\"\/>\n\n\n\n<p class=\"mb-0\"><strong>Strong Team<\/strong><\/p>\n\n\n\n<p>UIT's greatest strength lies in its people and their collaboration for the benefit of the institution.<\/p>\n\n\n<style>.kt-accordion-id2333_2cc69b-3b .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id2333_2cc69b-3b .kt-accordion-panel-inner{background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2333_2cc69b-3b > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id2333_2cc69b-3b .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2333_2cc69b-3b .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2333_2cc69b-3b kt-accordion-has-6-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane2333_7f1b15-47\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Read More<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"card-text\">We\u2019re dedicated to building strong teams through continuous training, relationship-building activities that foster trust and camaraderie, and recognizing our team members' hard work and achievements. A motivated and skilled workforce is essential to our ongoing success.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group full-width fifty-bg-md pt-5 pb-4\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns container is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group card-body has-white-color has-text-color has-background has-link-color wp-elements-4877632d0ae06a075bc75c2ea7b16e6f\" style=\"background-color:#af0d1a\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"display-4 mb-0\">02.<\/p>\n\n\n\n<h2 class=\"wp-block-heading h3 font-weight-light mb-4\">Establish New Digital Capabilities<\/h2>\n\n\n\n<p class=\"lead mb-0\">Establishing strategic digital capabilities involves laying the groundwork for new platforms that enable increased automation, intelligence, and innovation. The following are some of the new digital platforms that will be deployed over the next two years.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns mb-0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group card-body bg-white shadow mb-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#af0d1a;color:#af0d1a\"\/>\n\n\n\n<p class=\"mb-0\"><strong>Gen AI Platform<\/strong><\/p>\n\n\n\n<p>We are investing in several Generative AI (Gen AI) services to harness its full potential.<\/p>\n\n\n<style>.kt-accordion-id2333_a89cd1-e7 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id2333_a89cd1-e7 .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2333_a89cd1-e7 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id2333_a89cd1-e7 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2333_a89cd1-e7 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2333_a89cd1-e7 kt-accordion-has-7-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane2333_9290a2-20\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Read More<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"card-text\">These tools will help automate mundane tasks, provide sophisticated insights, and enhance the experiences of both staff and students. Key investments include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.yorku.ca\/uit\/faculty-and-staff-services\/ai\/#YUAURA\">¿ì²¥ÊÓÆµ's Automated University Response Assistant (YU AURA) <\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.yorku.ca\/uit\/faculty-and-staff-services\/ai\/#COPILOT\">Microsoft Copilot<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group card-body bg-white shadow mb-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#af0d1a;color:#af0d1a\"\/>\n\n\n\n<p class=\"mb-0\"><strong>Budgeting &amp; Forecasting<\/strong><\/p>\n\n\n\n<p>UIT is partnering with York\u2019s Budget and Modelling (BAM) department to establish a new budget and forecasting solution aimed at reducing manual work by automating budgeting and forecasting processes and data management.<\/p>\n\n\n<style>.kt-accordion-id2333_6d9994-f1 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id2333_6d9994-f1 .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2333_6d9994-f1 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id2333_6d9994-f1 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2333_6d9994-f1 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2333_6d9994-f1 kt-accordion-has-7-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane2333_815d58-85\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Read More<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"card-text\">This platform will enhance York's capacity for complex financial scenario planning\u2014enabling informed decision-making that aligns with our strategic objectives.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group card-body bg-white shadow\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#af0d1a;color:#af0d1a\"\/>\n\n\n\n<p class=\"mb-0\"><strong>Identity and Access Management (IAM)<\/strong><\/p>\n\n\n\n<p>Our IAM program will ensure that the right individuals can access the right resources at the right times for the right reasons.<\/p>\n\n\n<style>.kt-accordion-id2333_ac5fb0-37 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id2333_ac5fb0-37 .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2333_ac5fb0-37 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id2333_ac5fb0-37 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2333_ac5fb0-37 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2333_ac5fb0-37 kt-accordion-has-7-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane2333_504c5f-6a\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Read More<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"card-text\">We'll protect York's privileged accounts using technologies like CyberArk and modernize our legacy Passport York infrastructure with ForgeRock and SailPoint IAM solutions.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.yorku.ca\/uit\/cio\/wp-content\/uploads\/sites\/9\/2024\/11\/PinwheelAlt_outline_2_600px.png\" alt=\"\" class=\"wp-image-90000012932\" srcset=\"https:\/\/www.yorku.ca\/uit\/cio\/wp-content\/uploads\/sites\/9\/2024\/11\/PinwheelAlt_outline_2_600px.png 600w, https:\/\/www.yorku.ca\/uit\/cio\/wp-content\/uploads\/sites\/9\/2024\/11\/PinwheelAlt_outline_2_600px-300x300.png 300w, https:\/\/www.yorku.ca\/uit\/cio\/wp-content\/uploads\/sites\/9\/2024\/11\/PinwheelAlt_outline_2_600px-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-body bg-white shadow mb-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#af0d1a;color:#af0d1a\"\/>\n\n\n\n<p class=\"mb-0\"><strong>Data &amp; Analytics<\/strong><\/p>\n\n\n\n<p>Data is one of York's greatest assets, and we're dedicated to helping the university leverage its value.<\/p>\n\n\n<style>.kt-accordion-id2333_943cd3-5e .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id2333_943cd3-5e .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2333_943cd3-5e > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id2333_943cd3-5e .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2333_943cd3-5e .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2333_943cd3-5e kt-accordion-has-7-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane2333_67fe81-62\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Read More<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"card-text\">Our investments in data and analytics will focus on enhancing our analytics and government reporting infrastructure, supporting data-driven decision-making, improving operational efficiency, and reducing technical debt.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group card-body bg-white shadow mb-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#af0d1a;color:#af0d1a\"\/>\n\n\n\n<p class=\"mb-0\"><strong>Admissions<\/strong><\/p>\n\n\n\n<p>Recognizing the importance of its Strategic Enrolment Management (SEM), UIT and OUR are partnering to deliver a new Admissions platform.<\/p>\n\n\n<style>.kt-accordion-id2333_6339a6-8d .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id2333_6339a6-8d .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2333_6339a6-8d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id2333_6339a6-8d .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2333_6339a6-8d .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2333_6339a6-8d kt-accordion-has-7-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane2333_cf865f-cb\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Read More<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"card-text\"> This platform will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improve communication with prospective students<\/li>\n\n\n\n<li>Streamline and automate workflows across various teams<\/li>\n\n\n\n<li>Automate conversion activities <\/li>\n\n\n\n<li>Increase the visibility of interactions and associated impacts. <\/li>\n<\/ul>\n\n\n\n<p class=\"card-text\">Centralizing data and automating key steps ensures faster decision-making and enhances communication throughout the application journey, ultimately providing a seamless experience for both applicants and admissions staff.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group full-width fifty-bg pt-5 pb-2\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns container is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group card-body has-white-color has-text-color has-background has-link-color wp-elements-6519f9e01ccdde11930ee62c1c03d5cb\" style=\"background-color:#e31837\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"display-4 mb-0\">03.<\/p>\n\n\n\n<h2 class=\"wp-block-heading h3 font-weight-light mb-4\">Enable Community<\/h2>\n\n\n\n<p class=\"lead mb-0\">Enabling Community is all about leveraging York\u2019s foundational digital core and newly developed platforms. We aim to empower faculty and staff to innovate and create value for York's greater community. These are the key communities we will focus on empowering to drive positive change over the next two years.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns mb-0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group card-body bg-white shadow mb-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e31837;color:#e31837\"\/>\n\n\n\n<p class=\"mb-0\"><strong>Research<\/strong><\/p>\n\n\n\n<p>We look to enable and advance York's research agenda through services that include access to Gen AI services, storage and data management supports, electronic curriculum vitae (Discover York Academics), cybersecurity consulting, advanced data analytics, and collaborative tools that enable our researchers.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group card-body bg-white shadow\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e31837;color:#e31837\"\/>\n\n\n\n<p class=\"mb-0\"><strong>Teaching &amp; Learning<\/strong><\/p>\n\n\n\n<p>Our teaching and learning initiatives are designed to enhance the educational experience through innovative technology.<\/p>\n\n\n<style>.kt-accordion-id2333_885b38-8d .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id2333_885b38-8d .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2333_885b38-8d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id2333_885b38-8d .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2333_885b38-8d .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2333_885b38-8d kt-accordion-has-5-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane2333_d7cc42-7d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Read More<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"card-text\">This involves integrating modern digital tools in the classroom, supporting online and hybrid (HyFlex) learning models, and ensuring that faculty and students can access the resources they need when they need them.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group card-body bg-white shadow\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e31837;color:#e31837\"\/>\n\n\n\n<p class=\"mb-0\"><strong>University Operations<\/strong><\/p>\n\n\n\n<p>Harness York\u2019s data assets, UIT wants to enable efficiency, accelerate personal productivity, increase team collaboration and enable meaningful insights and better decision-making throughout the institution.<\/p>\n\n\n<style>.kt-accordion-id2333_5cc7d7-27 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id2333_5cc7d7-27 .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2333_5cc7d7-27 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id2333_5cc7d7-27 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2333_5cc7d7-27 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2333_5cc7d7-27 kt-accordion-has-5-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane2333_690bbb-a1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Read More<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"card-text\">Our commitment extends beyond merely provisioning technology; we will work with our members to increase their access, understanding and ability to create value for their constituents.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-full mb-0\"><img decoding=\"async\" src=\"https:\/\/www.yorku.ca\/uit\/cio\/wp-content\/uploads\/sites\/9\/2024\/11\/ThreeArrowsUp_outline_2_600px.png\" alt=\"\" class=\"wp-image-90000012967\" srcset=\"https:\/\/www.yorku.ca\/uit\/cio\/wp-content\/uploads\/sites\/9\/2024\/11\/ThreeArrowsUp_outline_2_600px.png 600w, https:\/\/www.yorku.ca\/uit\/cio\/wp-content\/uploads\/sites\/9\/2024\/11\/ThreeArrowsUp_outline_2_600px-300x300.png 300w, https:\/\/www.yorku.ca\/uit\/cio\/wp-content\/uploads\/sites\/9\/2024\/11\/ThreeArrowsUp_outline_2_600px-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group full-width p-5 d-none has-white-color has-text-color has-background has-link-color wp-elements-f10cc1b64921d8b568fbee4fbe5fd02a\" style=\"background-color:#4a4aaf\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container py-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading font-weight-light\">Maybe Some Sort of Catchy Title<\/h2>\n\n\n\n<p class=\"lead\">Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer non orci pulvinar, posuere dui sit amet, tempus felis.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading h3 font-weight-light\">Engage<\/h3>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column card-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group h4 mb-5 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<i class=\"fas fa-gauge-high\"><\/i>\n\n\n\n<p>\u27f6<\/p>\n<\/div>\n\n\n\n<p class=\"h5\"><strong>Performance<\/strong><\/p>\n\n\n\n<p>Focus on measurable outcomes by monitoring performance and setting service-level agreements (SLAs) in SCAMP. SLAs are formal commitments with clear expectations for response times, resolution, and service quality\u2014helping us set and meet user expectations.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column card-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group h4 mb-5 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<i class=\"fas fa-list-check\"><\/i>\n\n\n\n<p>\u27f6<\/p>\n<\/div>\n\n\n\n<p class=\"h5\"><strong>Decision Rights<\/strong><\/p>\n\n\n\n<p>Establish clear service ownership to eliminate confusion, ensure accountability, and empower teams to make swift, effective decisions.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column card-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group h4 mb-5 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<i class=\"fas fa-file-invoice-dollar\"><\/i>\n\n\n\n<p>\u27f6<\/p>\n<\/div>\n\n\n\n<p class=\"h5\"><strong>Financials<\/strong><\/p>\n\n\n\n<p>Optimize resources to tackle structural deficits and tech debt\u2014prioritizing sustainable solutions to keep systems efficient, scalable, and aligned with our goals. Every dollar strengthens our foundation and drives us toward long-term success&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading h3 font-weight-light\">Enable<\/h3>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column card-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group h4 mb-5 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<i class=\"fas fa-diagram-project\"><\/i>\n\n\n\n<p>\u27f6<\/p>\n<\/div>\n\n\n\n<p class=\"h5\"><strong>Organizational Structure<\/strong><\/p>\n\n\n\n<p>Strengthen our operations by rebalancing resources and focusing talent where it's needed most. This reorganization helps us tackle current challenges, prepare for what's ahead, and stay agile and resilient while unlocking our current team's full potential.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column card-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group h4 mb-5 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<i class=\"fas fa-handshake-simple\"><\/i>\n\n\n\n<p>\u27f6<\/p>\n<\/div>\n\n\n\n<p class=\"h5\"><strong>Sourcing &amp; Alliances<\/strong><\/p>\n\n\n\n<p>Leverage partnerships and external alliances to bolster our capabilities. Establishing a culture of collaboration, accountability, and empowerment strengthens relationships internally and externally, driving impactful results.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column card-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group h4 mb-5 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<i class=\"fas fa-wand-magic-sparkles\"><\/i>\n\n\n\n<p>\u27f6<\/p>\n<\/div>\n\n\n\n<p class=\"h5\"><strong>Talent<\/strong><\/p>\n\n\n\n<p>Build and retain a strong, skilled team by addressing recruitment gaps and creating growth opportunities. Focusing on talent ensures UIT remains at the forefront of innovation and service excellence.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading h3 font-weight-light\">Deliver<\/h3>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column card-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group h4 mb-5 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<i class=\"fas fa-burger\"><\/i>\n\n\n\n<p>\u27f6<\/p>\n<\/div>\n\n\n\n<p class=\"h5\"><strong>Ways of Working<\/strong><\/p>\n\n\n\n<p>Our unified 'hamburger' structure streamlines service management, making the catalogue simple to browse and engage with. It enables customers to easily request and access services,<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column card-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group h4 mb-5 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<i class=\"fas fa-screwdriver-wrench\"><\/i>\n\n\n\n<p>\u27f6<\/p>\n<\/div>\n\n\n\n<p class=\"h5\"><strong>Tools<\/strong><\/p>\n\n\n\n<p>Upgrade and align our technology to match the new service catalogue. By integrating the hamburger framework, we enable efficient workflows and provide staff with the resources they need to excel.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column card-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group h4 mb-5 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<i class=\"fas fa-street-view\"><\/i>\n\n\n\n<p>\u27f6<\/p>\n<\/div>\n\n\n\n<p class=\"h5\"><strong>Places<\/strong><\/p>\n\n\n\n<p>Address structural deficits to reduce tech debt and create spaces\u2014both physical and digital\u2014where innovation thrives. Future-proofing our foundation ensures we stay agile and adaptable to change.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft size-large\"><img decoding=\"async\" src=\"\/wp-content\/plugins\/yu-blockpatterns\/img\/learnmore.png\" alt=\"\" class=\"wp-image-11892\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Initiatives<\/h2>\n\n\n\n<p class=\"mb-0\">Learn what we\u2019re working on and how it benefits everyone at York.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"d-inline-block rounded px-3 py-2 has-white-color has-black-background-color has-text-color has-background has-link-color wp-elements-ca56a12bbad096a63bf6215748372f16\"><a href=\"https:\/\/www.yorku.ca\/uit\/cio\/artificial-intelligence-initiative\/\">Artificial Intelligence<\/a><\/p>\n\n\n\n<p class=\"d-inline-block rounded px-3 py-2 has-white-color has-black-background-color has-text-color has-background has-link-color wp-elements-c8dafd3b53bbaf06ebf3ac3ef7812d28\"><a href=\"https:\/\/infosec.yorku.ca\/\">Cybersecurity<\/a> <i class=\"fas fa-arrow-up-right-from-square small\"><\/i><\/p>\n\n\n\n<p class=\"d-inline-block rounded px-3 py-2 has-white-color has-black-background-color has-text-color has-background has-link-color wp-elements-14bed9bbf37eed80bece86dafc4fae91\"><a href=\"https:\/\/www.yorku.ca\/uit\/cio\/network-modernization\/\" data-type=\"link\" data-id=\"https:\/\/www.yorku.ca\/uit\/cio\/network-modernization\/\">Network Modernization <i class=\"fas fa-arrow-up-right-from-square small\"><\/i><\/a><\/p>\n\n\n\n<p class=\"d-inline-block rounded px-3 py-2 has-white-color has-black-background-color has-text-color has-background has-link-color wp-elements-3eab64adb0ebfdabacf513f27262f81a\"><a href=\"https:\/\/www.yorku.ca\/ssrp\/\">SSRP<\/a> <i class=\"fas fa-arrow-up-right-from-square small\"><\/i><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Strategy The UIT strategy defines the foundational capabilities that we want to ensure we can provide and that the community can depend on. It also explains what investments we are making to establish new capabilities to further York\u2019s University Academic Plan (UAP). Lastly, it defines the communities we want to enable by investing in these [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"tags":[],"class_list":["post-2333","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Strategy - Office of the Chief Information Officer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Strategy - Office of the Chief Information Officer\" \/>\n<meta property=\"og:description\" content=\"Strategy The UIT strategy defines the foundational capabilities that we want to ensure we can provide and that the community can depend on. It also explains what investments we are making to establish new capabilities to further York\u2019s University Academic Plan (UAP). Lastly, it defines the communities we want to enable by investing in these [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/\" \/>\n<meta property=\"og:site_name\" content=\"Office of the Chief Information Officer\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-29T11:17:23+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/strategy\\\/\",\"url\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/strategy\\\/\",\"name\":\"Strategy - Office of the Chief Information Officer\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/strategy\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/strategy\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2024\\\/11\\\/PinwheelAlt_outline_2_600px.png\",\"datePublished\":\"2024-12-11T15:45:58+00:00\",\"dateModified\":\"2025-04-29T11:17:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/strategy\\\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/strategy\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/strategy\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2024\\\/11\\\/PinwheelAlt_outline_2_600px.png\",\"contentUrl\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2024\\\/11\\\/PinwheelAlt_outline_2_600px.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/strategy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Strategy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/#website\",\"url\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/\",\"name\":\"Office of the Chief Information Officer\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.yorku.ca\\\/uit\\\/cio\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-CA\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Strategy - Office of the Chief Information Officer","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/","og_locale":"en_US","og_type":"article","og_title":"Strategy - Office of the Chief Information Officer","og_description":"Strategy The UIT strategy defines the foundational capabilities that we want to ensure we can provide and that the community can depend on. It also explains what investments we are making to establish new capabilities to further York\u2019s University Academic Plan (UAP). Lastly, it defines the communities we want to enable by investing in these [&hellip;]","og_url":"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/","og_site_name":"Office of the Chief Information Officer","article_modified_time":"2025-04-29T11:17:23+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/","url":"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/","name":"Strategy - Office of the Chief Information Officer","isPartOf":{"@id":"https:\/\/www.yorku.ca\/uit\/cio\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/#primaryimage"},"image":{"@id":"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/#primaryimage"},"thumbnailUrl":"https:\/\/www.yorku.ca\/uit\/cio\/wp-content\/uploads\/sites\/9\/2024\/11\/PinwheelAlt_outline_2_600px.png","datePublished":"2024-12-11T15:45:58+00:00","dateModified":"2025-04-29T11:17:23+00:00","breadcrumb":{"@id":"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/#breadcrumb"},"inLanguage":"en-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.yorku.ca\/uit\/cio\/strategy\/"]}]},{"@type":"ImageObject","inLanguage":"en-CA","@id":"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/#primaryimage","url":"https:\/\/www.yorku.ca\/uit\/cio\/wp-content\/uploads\/sites\/9\/2024\/11\/PinwheelAlt_outline_2_600px.png","contentUrl":"https:\/\/www.yorku.ca\/uit\/cio\/wp-content\/uploads\/sites\/9\/2024\/11\/PinwheelAlt_outline_2_600px.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.yorku.ca\/uit\/cio\/strategy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.yorku.ca\/uit\/cio\/"},{"@type":"ListItem","position":2,"name":"Strategy"}]},{"@type":"WebSite","@id":"https:\/\/www.yorku.ca\/uit\/cio\/#website","url":"https:\/\/www.yorku.ca\/uit\/cio\/","name":"Office of the Chief Information Officer","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.yorku.ca\/uit\/cio\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-CA"}]}},"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Alice","author_link":"https:\/\/www.yorku.ca\/uit\/cio\/author\/alicet\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/www.yorku.ca\/uit\/cio\/wp-json\/wp\/v2\/pages\/2333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yorku.ca\/uit\/cio\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yorku.ca\/uit\/cio\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/cio\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/cio\/wp-json\/wp\/v2\/comments?post=2333"}],"version-history":[{"count":444,"href":"https:\/\/www.yorku.ca\/uit\/cio\/wp-json\/wp\/v2\/pages\/2333\/revisions"}],"predecessor-version":[{"id":3467,"href":"https:\/\/www.yorku.ca\/uit\/cio\/wp-json\/wp\/v2\/pages\/2333\/revisions\/3467"}],"wp:attachment":[{"href":"https:\/\/www.yorku.ca\/uit\/cio\/wp-json\/wp\/v2\/media?parent=2333"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/cio\/wp-json\/wp\/v2\/tags?post=2333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}