{"id":1073,"date":"2024-01-10T08:50:55","date_gmt":"2024-01-10T13:50:55","guid":{"rendered":"https:\/\/www.yorku.ca\/uit\/infosecdev\/?page_id=1073"},"modified":"2025-07-22T16:03:15","modified_gmt":"2025-07-22T20:03:15","slug":"how-do-i-connect-to-pulse-secure-vpn-with-duo-2fa","status":"publish","type":"page","link":"https:\/\/www.yorku.ca\/uit\/infosec\/how-do-i-connect-to-pulse-secure-vpn-with-duo-2fa\/","title":{"rendered":"How Do I Connect to Pulse Secure VPN with Duo 2FA?"},"content":{"rendered":"\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"232\" height=\"150\" src=\"https:\/\/www.yorku.ca\/uit\/infosec\/wp-content\/uploads\/sites\/806\/2024\/01\/7-20-2021-1-48-10a-AM.png\" alt=\"\" class=\"wp-image-1074\" style=\"width:362px;height:234px\"\/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To connect to Pulse Secure VPN with Duo 2FA, please follow the instructions below:<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alert alert-warning\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"mb-0\">Helpful Tips:<br>- Do NOT check the box Save Settings.<br>- If you are using the Duo Mobile app, keep your registered phone on you. A Duo Push will be sent to you automatically.<br>- Touch-ID and Yubikeys are not supported.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Authentication via Duo Push:<br>If you are using the Duo Mobile app, you will receive a Duo Push by default. Click&nbsp;<strong>Approve<\/strong>&nbsp;on your phone.<br><strong>Note:<\/strong>&nbsp;If you do not receive an automatic notification on your phone, open the Duo Mobile app. You will see a&nbsp;<a href=\"https:\/\/www.yorku.ca\/uit\/infosec\/wp-content\/uploads\/sites\/806\/2024\/01\/IMG_0333-1.png\" target=\"_blank\" rel=\"noreferrer noopener\">\"Request Waiting. Tap to Respond...\".<\/a> Tap on it.<\/p>\n\n\n\n<p>Authentication via Duo Mobile Passcode\/Duo Hardware Token Passcode\/SMS Passcode:<br>In the password field, enter your&nbsp;<strong>password<\/strong>, followed by a&nbsp;<strong>comma<\/strong>&nbsp;and the&nbsp;<strong>passcode<\/strong><br>For example, assume the password is pass1234 and the passcode is 567890, you will enter&nbsp;<strong>pass1234,567890<\/strong>and click&nbsp;<strong>Connect.<\/strong><\/p>\n\n\n\n<p>Authentication via SMS text message (if you registered to receive 2FA passcode via text message:)<br>In the password field, enter your&nbsp;<strong>password<\/strong>, followed by a&nbsp;<strong>comma<\/strong>&nbsp;and the word&nbsp;<strong>SMS<\/strong><br>For example, assume the password is pass1234. You will enter&nbsp;<strong>pass1234,SMS&nbsp;<\/strong>and click&nbsp;<strong>Connect.<\/strong>&nbsp;The first login attempt will fail but you will receive a text message with a passcode. Then follow the instructions \"Authenticating with Duo Mobile Passcode\/Duo Hardware Token Passcode\/SMS Passcode\" for the next login.<\/p>\n\n\n\n<p>Authentication via Phone Call Back (if you registered to receive a Phone Call Back:)<br>In the password field, enter your&nbsp;<strong>password<\/strong>, followed by a&nbsp;<strong>comma<\/strong>&nbsp;and the word&nbsp;<strong>phone<\/strong><br>For example, assume the password is pass1234. You will enter&nbsp;<strong>pass1234,phone<\/strong>&nbsp;and click&nbsp;<strong>Connect.<\/strong>&nbsp;You will receive a phone call to your registered device to authenticate.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Back to&nbsp;<a href=\"https:\/\/www.yorku.ca\/uit\/infosec\/duo-two-factor-authentication\/#tab-strongfrequentlyaskedquestionsstrong\">FAQ page<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To connect to Pulse Secure VPN with Duo 2FA, please follow the instructions below: Helpful Tips:- Do NOT check the box Save Settings.- If you are using the Duo Mobile app, keep your registered phone on you. A Duo Push will be sent to you automatically.- Touch-ID and Yubikeys are not supported. Authentication via Duo [&hellip;]<\/p>\n","protected":false},"author":1984,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","ngg_post_thumbnail":0,"footnotes":""},"tags":[],"class_list":["post-1073","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Do I Connect to Pulse Secure VPN with Duo 2FA? - Information Security<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yorku.ca\/uit\/infosec\/how-do-i-connect-to-pulse-secure-vpn-with-duo-2fa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Do I Connect to Pulse Secure VPN with Duo 2FA? - Information Security\" \/>\n<meta property=\"og:description\" content=\"To connect to Pulse Secure VPN with Duo 2FA, please follow the instructions below: Helpful Tips:- Do NOT check the box Save Settings.- If you are using the Duo Mobile app, keep your registered phone on you. 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