  {"id":1285,"date":"2024-04-21T19:37:38","date_gmt":"2024-04-21T23:37:38","guid":{"rendered":"https:\/\/www.yorku.ca\/uit\/infosecdev\/?page_id=1285"},"modified":"2024-04-21T19:37:39","modified_gmt":"2024-04-21T23:37:39","slug":"i-stopped-receiving-push-notifications-on-the-duo-mobile-app","status":"publish","type":"page","link":"https:\/\/www.yorku.ca\/uit\/infosec\/i-stopped-receiving-push-notifications-on-the-duo-mobile-app\/","title":{"rendered":"I stopped receiving push notifications on the Duo Mobile App."},"content":{"rendered":"\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You may have trouble receiving push requests if there are network issues between your phone and the Duo service. If that is the case, use the Duo Mobile app to&nbsp;<a href=\"https:\/\/www.youtube.com\/watch?v=e738mR6iRw8&amp;feature=emb_logo\">generate a passcode<\/a>.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Back to\u00a0<a href=\"https:\/\/www.yorku.ca\/uit\/infosec\/duo-two-factor-authentication\/#tab-stronggeneralissuesandtroubleshootingstrong\">General Issues and Troubleshooting page<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may have trouble receiving push requests if there are network issues between your phone and the Duo service. If that is the case, use the Duo Mobile app to&nbsp;generate a passcode. Back to\u00a0General Issues and Troubleshooting page<\/p>\n","protected":false},"author":1984,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","ngg_post_thumbnail":0,"footnotes":""},"tags":[],"class_list":["post-1285","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I stopped receiving push notifications on the Duo Mobile App. - Information Security<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yorku.ca\/uit\/infosec\/i-stopped-receiving-push-notifications-on-the-duo-mobile-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I stopped receiving push notifications on the Duo Mobile App. - Information Security\" \/>\n<meta property=\"og:description\" content=\"You may have trouble receiving push requests if there are network issues between your phone and the Duo service. 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