  {"id":519,"date":"2023-08-15T18:14:08","date_gmt":"2023-08-15T22:14:08","guid":{"rendered":"https:\/\/www.yorku.ca\/uit\/infosecdev\/?page_id=519"},"modified":"2025-07-22T15:56:57","modified_gmt":"2025-07-22T19:56:57","slug":"are-there-any-location-based-restrictions-for-duo-service","status":"publish","type":"page","link":"https:\/\/www.yorku.ca\/uit\/infosec\/are-there-any-location-based-restrictions-for-duo-service\/","title":{"rendered":"Are there any location-based restrictions for Duo Service?"},"content":{"rendered":"\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Due to sanctions placed by the US government, Duo two-factor authentication (2FA) will begin implementing restrictions to their service starting May 5<sup>th<\/sup>, 2022.<\/p>\n\n\n\n<p>Users attempting to authenticate to 快播视频 Duo-protected applications from countries and regions restricted by the<a href=\"https:\/\/home.treasury.gov\/policy-issues\/financial-sanctions\/sanctions-programs-and-country-information\" target=\"_blank\" rel=\"noreferrer noopener\">&nbsp;Office of Foreign Assets Control (OFAC) \u2014 a financial intelligence and enforcement agency of the United States Treasury Department<\/a>&nbsp;will be blocked from completing their login and receive an error message.<\/p>\n\n\n\n<p>Web-based applications will display the following error message: \"Access denied. Duo Security does not provide services in your current location.\" Other applications may display a generic failed login message.<\/p>\n\n\n\n<p>If you are experiencing service access issues, please contact&nbsp;<a href=\"https:\/\/www.yorku.ca\/uit\/infosec\/\">快播视频IT<\/a>&nbsp;(email&nbsp;<a href=\"mailto:askit@yorku.ca\">askit@yorku.ca<\/a>) for support.<\/p>\n\n\n\n<p>For more information, please read&nbsp;<a href=\"https:\/\/www.yorku.ca\/uit\/infosec\/advisory-notice-ofac-sanctions-and-service-restrictions\/\">OFAC sanctions and service restrictions<\/a>.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Back to&nbsp;<a href=\"https:\/\/www.yorku.ca\/uit\/infosec\/duo-two-factor-authentication\/#tab-strongfrequentlyaskedquestionsstrong\">FAQ page<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Due to sanctions placed by the US government, Duo two-factor authentication (2FA) will begin implementing restrictions to their service starting May 5th, 2022. Users attempting to authenticate to 快播视频 Duo-protected applications from countries and regions restricted by the&nbsp;Office of Foreign Assets Control (OFAC) \u2014 a financial intelligence and enforcement agency of the United States [&hellip;]<\/p>\n","protected":false},"author":1984,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","ngg_post_thumbnail":0,"footnotes":""},"tags":[],"class_list":["post-519","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Are there any location-based restrictions for Duo Service? - Information Security<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yorku.ca\/uit\/infosec\/are-there-any-location-based-restrictions-for-duo-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are there any location-based restrictions for Duo Service? - Information Security\" \/>\n<meta property=\"og:description\" content=\"Due to sanctions placed by the US government, Duo two-factor authentication (2FA) will begin implementing restrictions to their service starting May 5th, 2022. 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