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Passport York

Passport York authenticates you as a current member of the York computing community and gives you access to a wide range of computing resources and services. All new students are required to create a Passport York account.

**Please note that your computing accounts will expire when you graduate. Please see the Account Lifecycle tab for more information.

Passport York's fixed maintenance window is every Wednesday between 5:00 a.m. and 7:00 a.m. Services that might be unavailable during this time include all Student Record Services and Applications—REM, Manage My Services, AirYork, YorkNet, VPN, and Parking Services.

Featured Services

Set up your Passport York Account

Log in to (Manage My Services) using your student number for your username, and your date of birth for your password (in the format YYYYMMDD). Then follow the directions to change your password.

You will be prompted to set up Two-Factor Authentication (2FA) soon after your initial Passport York login. Please check out the Duo 2FA page for setup instructions>>

**Please note that the Two-Factor Authentication (2FA) setup takes approximately 5-10 minutes to complete, so please make sure you have enough time to complete it without leaving partway through.

Find My Passport 첥Ƶsername

You'll need to know the following:

  • Your student number
  • Your date of birth
  • The answers to your secure questions

Reset Your Passport York Password 

Option 1

To reset your password, you'll need to know the following.

  • Your student number
  • Your date of birth
  • The answers to your secure questions

Option 2

**Please note you must already know what your password is before using this option

1. Click on the check box beside “Click this box before logging in to change your Passport York password”.

2. Log in using your Passport York username and password and follow the prompts to change your password.

1. Visit IT Support Services. You must know your student number.

2. Bring one of the following IDs:

  • Government-issued photo ID (driver's licence, passport, etc.) and a second piece of ID (doesn't need to be photo ID)
  • YU-card (issued to active students since Sep 2006)

1. Call us at 416-736-5800.

2. Once your Passport York password has been reset, please update your security questions

3. Use the link titled "Update my security questions" under the "My Personal Info" section.

Obtaining Transcripts

Alumni need a Passport York account in order to request a transcript. UIT can help you with any issues you may have with your Passport York account.

Click here to reset your password>>

For any additional help and information regarding transcripts please access 첥Ƶ's Registrar's Website.

Overview:

Your status as a student with the Registrar's Office drives the state of your computing accounts. Computing accounts, such as email, OneDrive, and MyApps, are created once you receive your student number and choose a Passport York username.

Please see the tabs below (Active state, Expiring state, Cancelled state, Removed state) for more information about your computing services/accounts. Please pay special attention to the expiring state, as that is when you have your last opportunity to save any emails or files you may want to keep.

As a reminder, your computer services/accounts have a lifecycle, but your Passport York account will remain available should you need to access your student records, transcripts, or continue your schooling.

Your computing accounts are active when you are enrolled in 첥Ƶ courses.

If you are no longer an active student (you are no longer registered in your undergrad or graduate program, you withdrew or dropped from all classes, are no longer registered for courses, have unpaid fees, have not met program requirements, finished school, or graduated), your computing accounts enter an expiry process. You will receive an email notification from the system that you are no longer an active student and that your accounts are set to expire and will be removed if you are not going to attend 첥Ƶ classes.

Timelines:

  • If you drop/withdraw from all your courses and are no longer registered in any courses, and/or you are no longer registered in your undergrad/graduate program at any time from the start of September to the end of April, then expiration will start the following month.
    • If you drop/withdraw from all registered courses and/or you are no longer registered in your undergrad/graduate program at any time in September, then expiry will start the following month in October.
    • If you drop/withdraw from all registered courses and/or you are no longer registered in your undergrad/graduate program at any time in October, then expiry will start the following month in November.
    • If you drop/withdraw from all registered courses and/or you are no longer registered in your undergrad/graduate program at any time in January, then expiry will start the following month in February.
    • If you drop/withdraw from all registered courses and/or you are no longer registered in your undergrad/graduate program at any time in February, then expiry will start the following month in March.
  • If you finish all your courses and exams in December of the year and are not registered for any more courses, and/or are not registered in your graduate program by September of the following year, then expiry will happen the following month (on October 15th).
  • If you finish all your courses and exams in April of the year and are not registered for any more courses, and/or are not registered in your graduate program by September, then expiry will happen on October 15th of that same year.
  • If you finish all your courses and exams in August of the year and are not registered for any more courses, and/or are not registered in your graduate program by September, then expiry will happen on October 15th of that same year.
  • This Expiring State lasts for 6 weeks (about a month and a half) before continuing into the next Cancelled State

**Please note that your Passport York username and password will still work for accessing enrollment, grades, tax forms, transcripts, records, and other post-university access services available on .

Save your Google Apps Data:

1. Update your profiles that are linked with your YorkU email (such as Facebook, online forums, job posting boards, banking, credit cards) with your personal email address.

2. Access and download all of your Google Apps Data (Including your emails):

3. Save your emails.

  • The easiest thing to do while you can still log in to your account is to go into your email and forward any important emails to your personal email account.
  • You may also set up automatic forwarding to forward all future emails. **Please note this will only work until your account is in the CANCELLED state.

Save your Outlook and OneDrive Data:

1. Update your profiles that are linked with your YorkU email (such as Facebook, online forums, job posting boards, banking, and credit cards) with your personal email address.

2. Access and Download all of your OneDrive Data:

3. Save your emails.

  • The easiest thing to do while you can still log in to your account is to go into your email and forward any important emails to your personal email account.
  • You may also set up automatic forwarding to forward all future emails. **Please note this will only work until your account is in the CANCELLED state.

Outlook.com (web version) doesn't have a direct export option, but you can still save your emails by connecting your webmail to an email client like Outlook or Thunderbird. Here's how to do it: 

Method 1: Export via Outlook Desktop 

  1. Set Up Outlook Desktop App: 
  • Download and install the Outlook desktop app if you don’t have it. 
  • Add your Outlook.com email account (go to File > Add Account). 
  1. Sync Your Emails: 
  • Wait for all your emails to sync into the desktop app. 
  1. Export Your Emails to PST: 
  • Follow the steps above (see Method 1 under Outlook Desktop App). 

  1. Install Mozilla Thunderbird: 
  • Download and install Mozilla Thunderbird (a free email client). 
  1. Add Your Outlook Account: 
  • In Thunderbird, go to Account Settings > Add Mail Account, and enter your Outlook credentials (you may need to enable IMAP in your Outlook settings). 
  1. Sync Your Emails: 
  • Wait for Thunderbird to sync all your emails. 
  1. Save or Backup Emails: 
  • Once synced, you can either manually save the emails to your computer or use extensions like ImportExportTools NG to export all emails in one go. 

Users can export their inbox to a .pst file and then with , to import .pst files into gmail. 

Download Google Workspace Migration for Microsoft® Outlook® - Google 

Download and install the GWMMO tool by Google to migrate email, contact, and calendar data from Microsoft® Outlook® profiles and PST files to Google Workspace. 

  

Your accounts are in the cancelled state. This means the accounts are still present, but you cannot log in to them.

If you do not enrol in courses and/or are not registered in your graduate program, your computing accounts will eventually be removed and unrecoverable. If you become an active student, your computing accounts will go fully active again.

**Please note your Passport York username and password will still work for accessing enrolment, grades, tax forms, transcripts, records and other post-university access services available on . However, the expiry process has started, and you currently no longer have access to the account services (such as email, OneDrive, Google Drive, etc.) if you do not enrol in courses, and/or are not registered in your graduate program.

Note that to activate your computing accounts, you must enrol in a course, and/or be registered in your graduate program through the 첥Ƶ Registrar's Office (). For example, AQ courses from the Faculty of Education, certificate programs with Schulich, and other certificate programs are outside of the 첥Ƶ Registrar's course offering and will not activate your computing accounts.

When your accounts enter the removed state, they are deleted and unrecoverable. Any Google Drive or Microsoft 365 data/documents associated with the removed account will be deleted and unrecoverable. Your email account will no longer exist, and any email sent to it will bounce back with a message stating that the account doesn't exist. Additionally, any forwarding settings and vacation messages you have set will also no longer function.

**Please note that your Passport York username and password will still work for accessing enrolment, grades, tax forms, transcripts, records and other post-university access services available on . However, the expiry process has completed, and you no longer have access to the account services (such as email, OneDrive, and Google Drive).

If you come back as a student after this state occurs, you will have access to the computing services you would normally have as an active student, but the accounts will be empty, as if they were brand-new.

Frequently Asked Questions

1. Use passphrases. For example, string together words such as “I love this winter weather in the springtime” to create a passphrase ILoveThisWinterWeatherInTheSpringTime. It is stronger than RgFZV!RvgP@9QB7 and easier to remember.

2. Incorporating numbers and symbols into your password increases the strength of your password. One common hacking technique is to try words and phrases.  To further add complexity to your passwords, use at least a 15-character long password and incorporate numbers, symbols and uppercase.

3. Security experts recommend that people never reuse their passwords on different accounts.

Using a password manager negates the need to memorize multiple passwords by storing all your passwords in a virtual vault–you only have to memorize one password.

For more information on choosing a strong password, read

You may set up one or more of your security questions and answers as they will be used to authenticate your identity if you forget your Passport York password.

1. Visit the .

2. Use the link titled "Update my security questions" under the "My Personal Info" section.

1. Go to .

2. Click on the check box beside “Click this box before logging in to change your Passport York password”.

3. Login using your Passport York username and password and follow the prompts to change your password.

Reset your Passport York password >>.

• Call the Registrar's Office at 416-872-9675. 

• Email  transcpt@yorku.ca  with a legible, scanned attachment of a government-issued photo identification (e.g. passport, driver's license, age of majority card etc.).

• Visit  with a government-issued photo id (e.g. passport, drivers license, BYID card etc.) to obtain your student number. 

If you are a York alumnus, learn more >>

If you are a current York student,

Learn More

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