NOTE: These instructions apply to personally-owned devices; for University-owned and supported equipment, please see your IT support unit for more information.
As part of 快播视频鈥檚 improvements to cybersecurity, the University is changing anti-virus solutions, and will no longer be supporting Trend Micro anti-virus (AV) for personal use. If you have previously downloaded the Trend Micro AV solution for personal use from York, follow the instructions below to continue protection of your device.
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Instructions for Windows PCs
Trend Micro Removal Instructions 鈥 Windows:
Confirm Windows Defender is enabled and running:
- Select 鈥淪tart鈥 menu
- Go to 鈥淪ettings鈥
- Select 鈥淯pdate & Security鈥 Windows Security
- Go to 鈥淲indows Security鈥
- Select 鈥淰irus & threat protection鈥 鈥 Virus & threat protection settings
- Click on 鈥淢anaged Settings鈥
- Ensure the 鈥淩eal-time protection鈥 setting is On
For more information on Windows Defender:
How do I get help?
- Contact us at askit@yorku.ca
- For more information please visit the following Information Security website
Instructions for MacOS
Trend Micro Removal Instructions - Mac:
For more information on MacOS built-in malware protection:
How do I get help?
- Contact us at askit@yorku.ca
- For more information please visit the following Information Security website
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