  {"id":29244,"date":"2024-02-08T13:53:57","date_gmt":"2024-02-08T18:53:57","guid":{"rendered":"https:\/\/www.yorku.ca\/uit-dev\/?page_id=29244"},"modified":"2026-03-10T11:01:47","modified_gmt":"2026-03-10T16:01:47","slug":"passport-york","status":"publish","type":"page","link":"https:\/\/www.yorku.ca\/uit\/student-services\/passport-york\/","title":{"rendered":"Passport York"},"content":{"rendered":"\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p>Passport York authenticates you as a current member of the York computing community and gives you access to a wide range of computing resources and services. All <a href=\"#new-students\" data-type=\"internal\" data-id=\"#new-students\">new students<\/a> are required to create a Passport York account.<\/p>\n\n\n\n<p><strong>**Please note<\/strong> that your computing accounts will expire when you graduate. Please see the <a href=\"#accounts-lifecycle\">Account Lifecycle tab <\/a>for more information.<\/p>\n\n\n\n<p>Passport York's fixed maintenance window is&nbsp;<strong>every<\/strong>&nbsp;<strong>Wednesday between 5:00<\/strong><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"><strong>&nbsp;a.m<\/strong><\/span><strong>. and 7:00 a.m. Services that might be unavailable during this time include all Student Record Services and Applications\u2014<\/strong>REM, Manage My Services, AirYork, YorkNet, VPN, and Parking Services.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><statusiq-status-widget src=\"https:\/\/yorku.site24x7statusiq.com\" \ufeffwidget-text=\"IT Service Status\" widget-type=\"badge\" widget-text=\"IT Service Status\"><\/statusiq-status-widget>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<form role=\"search\" method=\"get\" action=\"https:\/\/www.yorku.ca\/uit\/\" class=\"wp-block-search__button-outside wp-block-search__text-button wp-block-search\"    ><label class=\"wp-block-search__label\" for=\"wp-block-search__input-1\" >Search<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input\" id=\"wp-block-search__input-1\" placeholder=\"\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Search\" class=\"wp-block-search__button has-text-color has-white-color has-background has-black-background-color wp-element-button\" type=\"submit\" >Search<\/button><\/div><\/form>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-buttons bg-primary-2 text-white rounded-0 learnmore-block p-2 d-flex justify-content-between align-items-center\"><a class=\"wp-block-button__link has-text-color has-background no-border-radius \" href=\"https:\/\/askus.yorku.ca\/portal\" style=\"background-color:#810001;color:#ffffff\">Submit a Service Request<\/a><i class=\"fas fa-chevron-right small p-2\"><\/i><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-9-16 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"IT Helps: Understanding Undergraduate Computing Accounts\" width=\"563\" height=\"1000\" src=\"https:\/\/www.youtube.com\/embed\/pfu7IDe1D3A?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-9-16 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"IT Helps: Understanding Graduate Computing Accounts\" width=\"563\" height=\"1000\" src=\"https:\/\/www.youtube.com\/embed\/DaooNl035so?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-9-16 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"IT Helps: Understanding Account Expiry\" width=\"563\" height=\"1000\" src=\"https:\/\/www.youtube.com\/embed\/6E1kxkg7HwE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h2 class=\"wp-block-heading\">Featured Services<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><style>.kt-tabs-id29244_8f8a10-b1 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:13px solid #e31837;border-right:13px solid #e31837;border-bottom:13px solid #e31837;border-left:13px solid #e31837;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:25px;padding-right:25px;padding-bottom:25px;padding-left:25px;background:#ffffff;}.wp-block-kadence-tabs .kt-tabs-id29244_8f8a10-b1 > .kt-tabs-title-list li{margin-top:0px;margin-right:8px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id29244_8f8a10-b1 > .kt-tabs-title-list li:last-child{margin-right:0px;}.wp-block-kadence-tabs .kt-tabs-id29244_8f8a10-b1 > .kt-tabs-title-list li .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id29244_8f8a10-b1 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{line-height:1.4em;font-weight:regular;font-style:normal;border-top-width:0px;border-right-width:0px;border-bottom-width:4px;border-left-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:8px;padding-right:20px;padding-bottom:8px;padding-left:20px;border-color:#ffffff;color:#555555;background:#ffffff;}.wp-block-kadence-tabs .kt-tabs-id29244_8f8a10-b1 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{margin-top:0px;margin-right:8px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id29244_8f8a10-b1 > .kt-tabs-title-list li .kt-tab-title:hover, .wp-block-kadence-tabs .kt-tabs-id29244_8f8a10-b1 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title:hover{border-color:#eeeeee;color:#555555;background:#cf2e2e;}.wp-block-kadence-tabs .kt-tabs-id29244_8f8a10-b1 > .kt-tabs-title-list li.kt-tab-title-active .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id29244_8f8a10-b1 > .kt-tabs-content-wrap > .kt-tabs-accordion-title.kt-tab-title-active .kt-tab-title{border-color:#0a6689;color:#0a6689;background:#ffffff;}.wp-block-kadence-tabs .kt-tabs-id29244_8f8a10-b1{max-width:1360px;}@media all and (max-width: 1024px){.kt-tabs-id29244_8f8a10-b1 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:13px solid #e31837;border-right:13px solid #e31837;border-bottom:13px solid #e31837;border-left:13px solid #e31837;}}@media all and (max-width: 767px){.kt-tabs-id29244_8f8a10-b1 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:13px solid #e31837;border-right:13px solid #e31837;border-bottom:13px solid #e31837;border-left:13px solid #e31837;}}<\/style>\n<div class=\"wp-block-kadence-tabs alignnone\"><div class=\"kt-tabs-wrap kt-tabs-id29244_8f8a10-b1 kt-tabs-has-4-tabs kt-active-tab-1 kt-tabs-layout-tabs kt-tabs-tablet-layout-inherit kt-tabs-mobile-layout-inherit kt-tab-alignment-center \"><ul class=\"kt-tabs-title-list\"><li id=\"new-students\" class=\"kt-title-item kt-title-item-1 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-active\"><a href=\"#new-students\" data-tab=\"1\" class=\"kt-tab-title kt-tab-title-1 \"><span class=\"kt-title-text\">New Students <\/span><\/a><\/li><li id=\"current-students\" class=\"kt-title-item kt-title-item-2 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#current-students\" data-tab=\"2\" class=\"kt-tab-title kt-tab-title-2 \"><span class=\"kt-title-text\">Current Students<\/span><\/a><\/li><li id=\"alumni\" class=\"kt-title-item kt-title-item-3 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#alumni\" data-tab=\"3\" class=\"kt-tab-title kt-tab-title-3 \"><span class=\"kt-title-text\">Alumni <\/span><\/a><\/li><li id=\"accounts-lifecycle\" class=\"kt-title-item kt-title-item-4 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#accounts-lifecycle\" data-tab=\"4\" class=\"kt-tab-title kt-tab-title-4 \"><span class=\"kt-title-text\">Accounts Lifecycle <\/span><\/a><\/li><\/ul><div class=\"kt-tabs-content-wrap\">\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-1 kt-inner-tab55d995-51\"><div class=\"kt-tab-inner-content-inner\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#e31837\">Set up your Passport York Account <\/h2>\n\n\n\n<p>Log in to <a rel=\"noreferrer noopener\" href=\"http:\/\/mms.yorku.ca\" target=\"_blank\">http:\/\/mms.yorku.ca<\/a> (Manage My Services) using your student number for your username, and your date of birth for your password (in the format YYYYMMDD). Then follow the directions to change your password.<\/p>\n\n\n\n<p>You will be prompted to set up Two-Factor Authentication (2FA) soon after your initial Passport York login. Please check out the <a href=\"https:\/\/www.yorku.ca\/uit\/infosec\/duo-two-factor-authentication\/\" data-type=\"URL\" data-id=\"https:\/\/infosec.yorku.ca\/services\/two-factor-authentication\/#squelch-taas-tab-content-0-0\">Duo 2FA page<\/a> for setup instructions>><\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"><strong>**Please note\u00a0<\/strong>that the Two-Factor Authentication (2FA) setup takes approximately 5-10 minutes to complete, so please make sure you have enough time to complete it without leaving partway through.<\/span><\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-2 kt-inner-tab244c50-b1\"><div class=\"kt-tab-inner-content-inner\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#e31837\">Find My Passport 快播视频sername<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button bg-primary-2 text-white rounded-0 learnmore-block p-2\"><a class=\"wp-block-button__link has-text-color has-background wp-element-button\" href=\"https:\/\/apps7.sis.yorku.ca\/Apps\/WebObjects\/SAM.woa\/wa\/DirectAction\/maya\" style=\"color:#ffffff;background-color:#810001\" target=\"_blank\" rel=\"noreferrer noopener\">Find My Username &gt;&gt;<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You'll need to know the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your student number<\/li>\n\n\n\n<li>Your date of birth<\/li>\n\n\n\n<li>The answers to your secure questions<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#e31837\">Reset Your Passport York Password&nbsp;<\/h2>\n\n\n<style>.kt-accordion-id29244_81defc-4f .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id29244_81defc-4f .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id29244_81defc-4f > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id29244_81defc-4f .kt-accordion-inner-wrap{display:block;}.kt-accordion-id29244_81defc-4f .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id29244_81defc-4f kt-accordion-has-5-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane29244_8fa345-e1\" id=\"reset-password-online\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Online (Fastest) <\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-black-color has-text-color\">Option 1<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button bg-primary-2 text-white rounded-0 learnmore-block p-2\"><a class=\"wp-block-button__link has-text-color has-background wp-element-button\" href=\"https:\/\/apps7.sis.yorku.ca\/Apps\/WebObjects\/SAM.woa\/wa\/DirectAction\/maya\" style=\"color:#ffffff;background-color:#810001\" target=\"_blank\" rel=\"noreferrer noopener\">Reset My Password &gt;&gt;<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To reset your password, you'll need to know the following.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your student number<\/li>\n\n\n\n<li>Your date of birth<\/li>\n\n\n\n<li>The answers to your secure questions<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Option 2<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button bg-primary-2 text-white rounded-0 learnmore-block p-2\"><a class=\"wp-block-button__link has-text-color has-background wp-element-button\" href=\"https:\/\/mms.yorku.ca\/\" style=\"color:#ffffff;background-color:#810001\" target=\"_blank\" rel=\"noreferrer noopener\">Manage My Services &gt;&gt;<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>**Please note<\/strong> you must already know what your password is before using this option<\/p>\n\n\n\n<p>1. Click on the check box <span style=\"font-size: revert; color: initial; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif;\">beside \u201cClick this box before logging in to change your Passport York password\u201d. <\/span><\/p>\n\n\n\n<p>2. Log in using your Passport York <span style=\"font-size: revert; color: initial; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif;\">username and password and follow the prompts to change your password.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane29244_2b4865-54\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>In Person<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>1. Visit <a href=\"https:\/\/www.yorku.ca\/uit\/contact\/#in-person\" data-type=\"URL\">IT Support Services<\/a><span style=\"font-size: revert; color: initial; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif;\">.<\/span> Y<span style=\"font-size: revert; color: initial; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif;\">ou must know your student number. <\/span><\/p>\n\n\n\n<p>2. Bring one of the following IDs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Government-issued photo ID (driver's licence, passport, etc.) and a second piece of ID (doesn't need to be photo ID) <\/li>\n\n\n\n<li>YU-card (issued to active students since Sep 2006)<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane29244_a92b69-8e\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>By Phone<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>1. Call us at&nbsp;<a href=\"tel:4167365800\">416-736-5800<\/a>.<br><br>2.<strong> <\/strong>Once your Passport York password has been reset, please update your security questions <a href=\"https:\/\/wrem.sis.yorku.ca\/Apps\/WebObjects\/SAM.woa\/wa\/DirectAction\/sam\" target=\"_blank\" rel=\"noreferrer noopener\">here.<\/a><\/p>\n\n\n\n<p>3. Use the link titled \"<strong>Update my security questions<\/strong>\" under the \"<strong>My Personal Info<\/strong>\" section.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-3 kt-inner-tab9eea7f-d6\"><div class=\"kt-tab-inner-content-inner\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#e31837\">Obtaining Transcripts <\/h2>\n\n\n\n<p>Alumni need a Passport York account in order to request a transcript. UIT can help you with any issues you may have with your Passport York account. <\/p>\n\n\n\n<p><a href=\"#current-students\" data-type=\"internal\">Click here to reset your password&gt;&gt;<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/apps7.sis.yorku.ca\/Apps\/WebObjects\/SAM.woa\/wa\/DirectAction\/maya\" data-type=\"URL\" data-id=\"https:\/\/apps7.sis.yorku.ca\/Apps\/WebObjects\/SAM.woa\/wa\/DirectAction\/maya\" target=\"_blank\" rel=\"noreferrer noopener\">Look up your username online&gt;&gt;<\/a><\/p>\n\n\n\n<p>For any additional help and information regarding transcripts please access 快播视频's Registrar's Website.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button bg-primary-2 text-white rounded-0 learnmore-block p-2\"><a class=\"wp-block-button__link has-text-color has-background no-border-radius wp-element-button\" href=\"https:\/\/registrar.yorku.ca\/transcripts\" style=\"color:#ffffff;background-color:#810001\" target=\"_blank\" rel=\"noreferrer noopener\">Registrar's Office&gt;&gt;<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-4 kt-inner-tabbad539-70\"><div class=\"kt-tab-inner-content-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#e31837\">Overview:<\/h2>\n\n\n\n<p>Your status as a student with the Registrar's Office drives the state of your computing accounts. Computing accounts, such as\u00a0email,\u00a0OneDrive,\u00a0and MyApps, are created once you receive your student number and choose a Passport York username.<\/p>\n\n\n\n<p>Please see the tabs below (Active state, Expiring state, Cancelled state, Removed state) for more information about your computing services\/accounts. Please pay special attention to the\u00a0<strong>expiring<\/strong>\u00a0state, as that is when you have your last opportunity to save any emails or files you may want to keep.<\/p>\n\n\n\n<p>As a reminder, your computer services\/accounts have a lifecycle, but your Passport York account will remain available should you need to access your student records, transcripts, or continue your schooling.<\/p>\n\n\n<style>.kt-tabs-id29244_7beb71-3a > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:1px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;background:#ffffff;}.wp-block-kadence-tabs .kt-tabs-id29244_7beb71-3a > .kt-tabs-title-list li{margin-top:0px;margin-right:8px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id29244_7beb71-3a > .kt-tabs-title-list li:last-child{margin-right:0px;}.wp-block-kadence-tabs .kt-tabs-id29244_7beb71-3a > .kt-tabs-title-list li .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id29244_7beb71-3a > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{line-height:1.4em;font-weight:regular;font-style:normal;border-top-width:0px;border-right-width:0px;border-bottom-width:4px;border-left-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:8px;padding-right:20px;padding-bottom:8px;padding-left:20px;border-color:#ffffff;color:#555555;background:#ffffff;}.wp-block-kadence-tabs .kt-tabs-id29244_7beb71-3a > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{margin-top:0px;margin-right:8px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id29244_7beb71-3a > .kt-tabs-title-list li .kt-tab-title:hover, .wp-block-kadence-tabs .kt-tabs-id29244_7beb71-3a > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title:hover{border-color:#eeeeee;color:#555555;background:#ffffff;}.wp-block-kadence-tabs .kt-tabs-id29244_7beb71-3a > .kt-tabs-title-list li.kt-tab-title-active .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id29244_7beb71-3a > .kt-tabs-content-wrap > .kt-tabs-accordion-title.kt-tab-title-active .kt-tab-title{border-color:#0a6689;color:#0a6689;background:#ffffff;}@media all and (max-width: 1024px){.kt-tabs-id29244_7beb71-3a > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:1px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}}@media all and (max-width: 767px){.kt-tabs-id29244_7beb71-3a > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:1px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}}<\/style>\n<div class=\"wp-block-kadence-tabs alignnone\"><div class=\"kt-tabs-wrap kt-tabs-id29244_7beb71-3a kt-tabs-has-4-tabs kt-active-tab-1 kt-tabs-layout-tabs kt-tabs-tablet-layout-inherit kt-tabs-mobile-layout-inherit kt-tab-alignment-center \"><ul class=\"kt-tabs-title-list\"><li id=\"active-state\" class=\"kt-title-item kt-title-item-1 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-active\"><a href=\"#active-state\" data-tab=\"1\" class=\"kt-tab-title kt-tab-title-1 \"><span class=\"kt-title-text\">Active State>> <\/span><\/a><\/li><li id=\"expiring-state\" class=\"kt-title-item kt-title-item-2 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#expiring-state\" data-tab=\"2\" class=\"kt-tab-title kt-tab-title-2 \"><span class=\"kt-title-text\">Expiring State>><\/span><\/a><\/li><li id=\"cancelled-state\" class=\"kt-title-item kt-title-item-3 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#cancelled-state\" data-tab=\"3\" class=\"kt-tab-title kt-tab-title-3 \"><span class=\"kt-title-text\">Cancelled State>><\/span><\/a><\/li><li id=\"removed-state\" class=\"kt-title-item kt-title-item-4 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#removed-state\" data-tab=\"4\" class=\"kt-tab-title kt-tab-title-4 \"><span class=\"kt-title-text\">Removed State >><\/span><\/a><\/li><\/ul><div class=\"kt-tabs-content-wrap\">\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-1 kt-inner-tab33bfb2-3b\"><div class=\"kt-tab-inner-content-inner\">\n<p>Your computing accounts are active when you are enrolled in 快播视频 courses.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-2 kt-inner-tab971854-48\"><div class=\"kt-tab-inner-content-inner\">\n<p>If you are no longer an active student (you are no longer registered in your undergrad or graduate program, you withdrew or dropped from all classes, are no longer registered for courses, have unpaid fees, have not met program requirements, finished school, or graduated), your computing accounts enter an expiry process. You will receive an email notification from the system that you are no longer an active student and that your accounts are set to expire and will be removed if you are not going to attend 快播视频 classes.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Timelines:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you drop\/withdraw from all your courses and are no longer registered in any courses, and\/or you are no longer registered in your undergrad\/graduate program at any time from the start of September to the end of April, then expiration will start the following month.\n<ul class=\"wp-block-list\">\n<li>If you drop\/withdraw from all registered courses and\/or you are no longer registered in your undergrad\/graduate program at any time in September, then expiry will start the following month in October.<\/li>\n\n\n\n<li>If you drop\/withdraw from all registered courses and\/or you are no longer registered in your undergrad\/graduate program at any time in October, then expiry will start the following month in November.<\/li>\n\n\n\n<li>If you drop\/withdraw from all registered courses and\/or you are no longer registered in your undergrad\/graduate program at any time in January, then expiry will start the following month in February.<\/li>\n\n\n\n<li>If you drop\/withdraw from all registered courses and\/or you are no longer registered in your undergrad\/graduate program at any time in February, then expiry will start the following month in March.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you finish all your courses and exams in December of the year and are not registered for any more courses, and\/or are not registered in your graduate program by September of the following year, then expiry will happen the following month (on October 15th).<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you finish all your courses and exams in April of the year and are not registered for any more courses, and\/or are not registered in your graduate program by September, then expiry will happen on October 15th of that same year.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you finish all your courses and exams in August of the year and are not registered for any more courses, and\/or are not registered in your graduate program by September, then expiry will happen on October 15th of that same year.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>This <u>Expiring State<\/u> lasts for 6 weeks (about a month and a half) before continuing into the next <u>Cancelled State<\/u><\/strong><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p><strong>**Please note <\/strong>that your Passport York username and password will still work for accessing enrollment, grades, tax forms, transcripts, records, and other post-university access services available on&nbsp;<a href=\"http:\/\/registrar.yorku.ca\" target=\"_blank\" rel=\"noreferrer noopener\">registrar.yorku.ca<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Save your Google Apps Data: <\/h4>\n\n\n\n<p>1. Update your profiles that are linked with your YorkU email (such as Facebook, online forums, job posting boards, banking, credit cards) with your personal email address. <\/p>\n\n\n\n<p>2. Access and download all of your Google Apps Data (Including your emails):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.google.com\/accounts\/answer\/3024190?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Instructions&gt;&gt;<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=EAWypFxs9S0\" target=\"_blank\" rel=\"noreferrer noopener\">Video Tutorial for Google Takeout and Google Transfer&gt;&gt;<\/a><\/li>\n<\/ul>\n\n\n\n<p>3. Save your emails. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The easiest thing to do while you can still log in to your account is to go into your email and forward any important emails to your personal email account.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may also set up automatic forwarding to forward all future emails. <strong>**Please note<\/strong> this will only work until your account is in the CANCELLED state. <a href=\"https:\/\/support.google.com\/mail\/answer\/10957?hl=en#zippy=%2Cturn-automatic-fowarding-on-or-off\" target=\"_blank\" rel=\"noreferrer noopener\">Google Apps automatic forwarding instructions&gt;&gt; <\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Save your Outlook and OneDrive Data: <\/h4>\n\n\n\n<p>1. Update your profiles that are linked with your YorkU email (such as Facebook, online forums, job posting boards, banking, and credit cards) with your personal email address.<\/p>\n\n\n\n<p>2. Access and Download all of your OneDrive Data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/download-files-from-onedrive-to-your-device-c81487ff-47e4-480e-98f8-7912f78b5246\" target=\"_blank\" rel=\"noreferrer noopener\">Instructions for Downloading your OneDrive files&gt;&gt;<\/a><\/li>\n<\/ul>\n\n\n\n<p>3. Save your emails. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The easiest thing to do while you can still log in to your account is to go into your email and forward any important emails to your personal email account.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may also set up automatic forwarding to forward all future emails. <strong>**Please note<\/strong> this will only work until your account is in the CANCELLED state. <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/turn-on-automatic-forwarding-in-outlook-on-the-web-7f2670a1-7fff-4475-8a3c-5822d63b0c8e\" target=\"_blank\" rel=\"noreferrer noopener\">Outlook automatic forwarding instructions&gt;&gt;<\/a><\/li>\n<\/ul>\n\n\n<style>.kt-accordion-id29244_c0555b-e6 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id29244_c0555b-e6 .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id29244_c0555b-e6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id29244_c0555b-e6 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id29244_c0555b-e6 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id29244_c0555b-e6 kt-accordion-has-5-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane29244_af22eb-90\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Email Export via Outlook Desktop <\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Outlook.com (web version) doesn't have a direct export option, but you can still save your emails by connecting your webmail to an email client like Outlook or Thunderbird. Here's how to do it:&nbsp;<\/p>\n\n\n\n<p><strong><em>Method 1: Export via Outlook Desktop<\/em>&nbsp;<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Set Up Outlook Desktop App<\/strong>:&nbsp;<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Download and install the <strong>Outlook desktop app<\/strong> if you don\u2019t have it.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add your <strong>Outlook.com<\/strong> email account (go to <strong>File<\/strong> &gt; <strong>Add Account<\/strong>).&nbsp;<\/li>\n<\/ul>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Sync Your Emails<\/strong>:&nbsp;<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wait for all your emails to sync into the desktop app.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Export Your Emails to PST<\/strong>:&nbsp;<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Follow the steps above (see Method 1 under Outlook Desktop App).&nbsp;<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane29244_094e22-a0\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Export pst. Files to Thunderbird (Free Option) <\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Install Mozilla Thunderbird<\/strong>:&nbsp;<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Download and install <strong>Mozilla Thunderbird<\/strong> (a free email client).&nbsp;<\/li>\n<\/ul>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Add Your Outlook Account<\/strong>:&nbsp;<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In Thunderbird, go to <strong>Account Settings<\/strong> &gt; <strong>Add Mail Account<\/strong>, and enter your Outlook credentials (you may need to enable IMAP in your Outlook settings).&nbsp;<\/li>\n<\/ul>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Sync Your Emails<\/strong>:&nbsp;<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wait for Thunderbird to sync all your emails.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Save or Backup Emails<\/strong>:&nbsp;<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once synced, you can either manually save the emails to your computer or use extensions like <strong>ImportExportTools NG<\/strong> to export all emails in one go.&nbsp;<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane29244_ed719a-a7\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Exporting pst. Files for Gmail <\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Users can export their inbox to a .pst file and then <a href=\"https:\/\/tools.google.com\/dlpage\/gsmmo#\" data-type=\"link\" data-id=\"https:\/\/tools.google.com\/dlpage\/gsmmo#\">use this tool<\/a> with <a href=\"https:\/\/support.google.com\/a\/users\/answer\/181236?hl=en&amp;ref_topic=2784821&amp;sjid=7920030023191252898-NC#self-install&amp;admin-install&amp;zippy=%2Cim-downloading-installing-gwmmo-myself\" data-type=\"link\" data-id=\"https:\/\/support.google.com\/a\/users\/answer\/181236?hl=en&amp;ref_topic=2784821&amp;sjid=7920030023191252898-NC#self-install&amp;admin-install&amp;zippy=%2Cim-downloading-installing-gwmmo-myself\">steps on how it works<\/a>, to import .pst files into gmail.&nbsp;<\/p>\n\n\n\n<p>Download Google Workspace Migration for Microsoft\u00ae Outlook\u00ae - Google&nbsp;<\/p>\n\n\n\n<p>Download and install the GWMMO tool by Google to migrate email, contact, and calendar data from Microsoft\u00ae Outlook\u00ae profiles and PST files to Google Workspace.&nbsp;<\/p>\n\n\n\n<p><em>\u202f<\/em>&nbsp;<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-3 kt-inner-taba53299-24\"><div class=\"kt-tab-inner-content-inner\">\n<p>Your accounts are in the cancelled state. This means the accounts are still present, but you cannot log in to them.<\/p>\n\n\n\n<p>If you do not enrol in courses and\/or are not registered in your graduate program, your computing accounts will eventually be removed and unrecoverable. If you become an active student, your computing accounts will go fully active again.<\/p>\n\n\n\n<p><strong>**Please note <\/strong>your Passport York username and password will still work for accessing enrolment, grades, tax forms, transcripts, records and other post-university access services available on <a href=\"https:\/\/registrar.yorku.ca\">https:\/\/registrar.yorku.ca<\/a>. However, the expiry process has started, and you currently no longer have access to the account services (such as email, OneDrive, Google Drive, etc.) if you do not enrol in courses, and\/or are not registered in your graduate program.<\/p>\n\n\n\n<p>Note that to activate your computing accounts, you must enrol in a course, and\/or be registered in your graduate program through the 快播视频 Registrar's Office (<a href=\"https:\/\/registrar.yorku.ca\">https:\/\/registrar.yorku.ca<\/a>). For example, AQ courses from the Faculty of Education, certificate programs with Schulich, and other certificate programs are outside of the 快播视频 Registrar's course offering and will not activate your computing accounts.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-4 kt-inner-tab83f458-21\"><div class=\"kt-tab-inner-content-inner\">\n<p>When your accounts enter the removed state, they are deleted and unrecoverable. Any Google Drive or Microsoft 365 data\/documents associated with the removed account will be deleted and unrecoverable. Your email account will no longer exist, and any email sent to it will bounce back with a message stating that the account doesn't exist. Additionally, any forwarding settings and vacation messages you have set will also no longer function.<\/p>\n\n\n\n<p><strong>**Please note<\/strong> that your Passport York username and password will still work for accessing enrolment, grades, tax forms, transcripts, records and other post-university access services available on <a href=\"https:\/\/registrar.yorku.ca\">https:\/\/registrar.yorku.ca<\/a>. However, the expiry process has completed, and you no longer have access to the account services (such as email, OneDrive, and Google Drive).<br><\/p>\n\n\n\n<p>If you come back as a student after this state occurs, you will have access to the computing services you would normally have as an active student, but the accounts will be empty, as if they were brand-new.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions <\/h2>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.kt-accordion-id29244_11e6f0-d9 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id29244_11e6f0-d9 .kt-accordion-panel-inner{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id29244_11e6f0-d9 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xs, 1rem);}@media all and (max-width: 767px){.kt-accordion-id29244_11e6f0-d9 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id29244_11e6f0-d9 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\" id=\"faqs-passport-york-students\"><div class=\"kt-accordion-wrap kt-accordion-id29244_11e6f0-d9 kt-accordion-has-9-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane29244_151904-cc\" id=\"secure-password\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Choosing a secure password<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>1. Use passphrases. For example, string together words such as \u201c<em>I love this winter weather in the&nbsp;<\/em>springtime\u201d to create a passphrase&nbsp;ILoveThisWinterWeatherInTheSpringTime. It is stronger than&nbsp;RgFZV!RvgP@9QB7&nbsp;and easier to remember.<\/p>\n\n\n\n<p>2. Incorporating numbers and symbols into your password increases the strength of your password. One common hacking technique is to try words and phrases.&nbsp; To further add complexity to your passwords, use at least a 15-character long password and incorporate numbers, symbols and uppercase. <\/p>\n\n\n\n<p>3. Security experts recommend that people never reuse their passwords on different accounts. <\/p>\n\n\n\n<p>Using a password manager negates the need to memorize multiple passwords by storing all your passwords in a virtual vault\u2013you only have to memorize one password.<\/p>\n\n\n\n<p>For more information on choosing a strong password, read <a href=\"https:\/\/infosec.yorku.ca\/three-easy-tips-to-choose-a-strong-password\/\" target=\"_blank\" rel=\"noreferrer noopener\">InfoSec's article&gt;&gt;<\/a> <\/p>\n\n\n\n<p><a href=\"https:\/\/infosec.yorku.ca\/2024\/07\/passport-york-password-complexity-requirements\/\" target=\"_blank\" rel=\"noreferrer noopener\">Passport York password complexity requirements update&gt;&gt; <\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane29244_acaaa4-b6\" id=\"security-questions\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Setting up your security questions for Passport York<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>You may set up one or more of your security questions and answers as they will be used to authenticate your identity if you forget your Passport York password.<\/p>\n\n\n\n<p>1. Visit the <a rel=\"noreferrer noopener\" href=\"https:\/\/wrem.sis.yorku.ca\/Apps\/WebObjects\/SAM.woa\/wa\/DirectAction\/sam\" target=\"_blank\">student web services page<\/a>.<\/p>\n\n\n\n<p>2. <meta charset=\"utf-8\">Use the link titled \"<strong>Update my security questions<\/strong>\" under the \"<strong>My Personal Info<\/strong>\" section.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane29244_f4f2fd-a1\" id=\"change-password\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Changing your Passport York password<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>1. Go to <a href=\"http:\/\/mms.yorku.ca\/\" target=\"_blank\" rel=\"noreferrer noopener\">Manage My Services<\/a>.<\/p>\n\n\n\n<p>2. <span style=\"font-size: revert; color: initial; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif;\">Click on the check box beside \u201cClick this box before logging in to change your Passport York password\u201d. <\/span><\/p>\n\n\n\n<p>3. <span style=\"font-size: revert; color: initial; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif;\">Login using your Passport York username and password<\/span> and <span style=\"font-size: revert; color: initial; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif;\">follow the prompts to change your password.<\/span><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane29244_84805f-84\" id=\"recover-password\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Recovering your Passport York password<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p><a href=\"#current-students\">Reset your Passport York password&nbsp;&gt;&gt;<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane29244_604344-b5\" id=\"forgot-student-number\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Retrieving your forgotten student number&nbsp;<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>\u2022 Call the Registrar's Office at 416-872-9675.&nbsp;<\/p>\n\n\n\n<p>\u2022 Email &nbsp;<a href=\"mailto:transcpt@yorku.ca\">transcpt@yorku.ca<\/a>&nbsp; with a legible, scanned attachment of a government-issued photo identification (e.g. passport, driver's license, age of majority card etc.). <\/p>\n\n\n\n<p>\u2022 Visit&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/students.yorku.ca\/ssa-contact\" target=\"_blank\">Student Support &amp; Advising in the Bennett Centre<\/a>&nbsp;with a government-issued photo id (e.g.&nbsp;passport, drivers license, BYID card etc.) to obtain your student number.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane29244_34f103-0b\" id=\"order-transcript\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Ordering a transcript&nbsp;<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>If you are a York alumnus, <a href=\"#alumni\">learn more\u00a0>><\/a><\/p>\n\n\n\n<p>If you are a current York student, <a href=\"https:\/\/apps4.sis.yorku.ca\/Apps\/WebObjects\/tom.woa\/wa\/student\" target=\"_blank\" rel=\"noreferrer noopener\">order your transcript here >><\/a><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns learnmore-block is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div class=\"wp-block-image\"><figure class=\"alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/plugins\/yu-blockpatterns\/img\/learnmore.png\" alt=\"\" class=\"wp-image-11892\" width=\"53\" height=\"76\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Learn More<\/h2>\n\n\n\n<p>Not finding what you are looking for or need technical assistance?&nbsp;We are here to support you!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.yorku.ca\/uit\/contact\/\">Contact Us<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.yorku.ca\/uit\/contact\/#in-person\">Visit us<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/askus.yorku.ca\/portal\/\" target=\"_blank\" rel=\"noreferrer noopener\">Submit a Service Request <\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Passport York authenticates you as a current member of the York computing community and gives you access to a wide range of computing resources and services. All new students are required to create a Passport York account. **Please note that your computing accounts will expire when you graduate. Please see the Account Lifecycle tab for [&hellip;]<\/p>\n","protected":false},"author":2121,"featured_media":0,"parent":29499,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"tags":[],"site-map-node":[],"page-category":[],"page-type":[],"class_list":["post-29244","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"mjeremic","author_link":"https:\/\/www.yorku.ca\/uit\/author\/mjeremic\/"},"comment_info":"","_links":{"self":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/pages\/29244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/users\/2121"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/comments?post=29244"}],"version-history":[{"count":301,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/pages\/29244\/revisions"}],"predecessor-version":[{"id":39654,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/pages\/29244\/revisions\/39654"}],"up":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/pages\/29499"}],"wp:attachment":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/media?parent=29244"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/tags?post=29244"},{"taxonomy":"site-map-node","embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/site-map-node?post=29244"},{"taxonomy":"page-category","embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/page-category?post=29244"},{"taxonomy":"page-type","embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/page-type?post=29244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}