{"id":31736,"date":"2024-02-28T13:12:30","date_gmt":"2024-02-28T18:12:30","guid":{"rendered":"https:\/\/www.yorku.ca\/uit-dev\/?page_id=31736"},"modified":"2025-10-01T14:08:09","modified_gmt":"2025-10-01T19:08:09","slug":"antivirus-software","status":"publish","type":"page","link":"https:\/\/www.yorku.ca\/uit\/antivirus-software\/","title":{"rendered":"AntiVirus Software"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><strong>** Please note <\/strong>these instructions apply to personally-owned devices; for University-owned and supported equipment, please see your IT support unit for more information<strong>.<\/strong><\/p>\n\n\n\n<p>As part of ¿ì²¥ÊÓƵ\u2019s improvements to cybersecurity, the University has changed anti-virus solutions, and is no longer supporting Trend Micro anti-virus (AV) for personal use. Microsoft and Apple operating systems provide built-in anti-malware protection.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><statusiq-status-widget src=\"https:\/\/yorku.site24x7statusiq.com\" \ufeffwidget-text=\"IT Service Status\" widget-type=\"badge\" widget-text=\"IT Service Status\"><\/statusiq-status-widget>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<form role=\"search\" method=\"get\" action=\"https:\/\/www.yorku.ca\/uit\/\" class=\"wp-block-search__button-outside wp-block-search__text-button wp-block-search\"    ><label class=\"wp-block-search__label\" for=\"wp-block-search__input-1\" >Search<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input\" id=\"wp-block-search__input-1\" placeholder=\"\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Search\" class=\"wp-block-search__button has-text-color has-white-color has-background has-black-background-color wp-element-button\" type=\"submit\" >Search<\/button><\/div><\/form>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-buttons bg-primary-2 text-white rounded-0 learnmore-block p-2 d-flex justify-content-between align-items-center\"><a class=\"wp-block-button__link has-text-color has-background no-border-radius \" href=\"https:\/\/askus.yorku.ca\/portal\" style=\"background-color:#810001;color:#ffffff\">Submit a Service Request<\/a><i class=\"fas fa-chevron-right small p-2\"><\/i><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h1 class=\"wp-block-heading\">Featured Services<\/h1>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><style>.kt-tabs-id31736_b7aee5-84 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:13px solid #e31837;border-right:13px solid #e31837;border-bottom:13px solid #e31837;border-left:13px solid #e31837;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:44px;padding-right:44px;padding-bottom:44px;padding-left:44px;min-height:494px;background:#ffffff;}.wp-block-kadence-tabs .kt-tabs-id31736_b7aee5-84 > .kt-tabs-title-list li{margin-top:0px;margin-right:8px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id31736_b7aee5-84 > .kt-tabs-title-list li:last-child{margin-right:0px;}.wp-block-kadence-tabs .kt-tabs-id31736_b7aee5-84 > .kt-tabs-title-list li .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id31736_b7aee5-84 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{line-height:1.4em;font-weight:regular;font-style:normal;border-top-width:0px;border-right-width:0px;border-bottom-width:4px;border-left-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:8px;padding-right:20px;padding-bottom:8px;padding-left:20px;border-color:#ffffff;color:#555555;background:#ffffff;}.wp-block-kadence-tabs .kt-tabs-id31736_b7aee5-84 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{margin-top:0px;margin-right:8px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id31736_b7aee5-84 > .kt-tabs-title-list li .kt-tab-title:hover, .wp-block-kadence-tabs .kt-tabs-id31736_b7aee5-84 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title:hover{border-color:#eeeeee;color:#555555;background:#cf2e2e;}.wp-block-kadence-tabs .kt-tabs-id31736_b7aee5-84 > .kt-tabs-title-list li.kt-tab-title-active .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id31736_b7aee5-84 > .kt-tabs-content-wrap > .kt-tabs-accordion-title.kt-tab-title-active .kt-tab-title{border-color:#0a6689;color:#0a6689;background:#ffffff;}.wp-block-kadence-tabs .kt-tabs-id31736_b7aee5-84{max-width:1360px;}@media all and (max-width: 1024px){.kt-tabs-id31736_b7aee5-84 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:13px solid #e31837;border-right:13px solid #e31837;border-bottom:13px solid #e31837;border-left:13px solid #e31837;}}@media all and (max-width: 767px){.kt-tabs-id31736_b7aee5-84 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:13px solid #e31837;border-right:13px solid #e31837;border-bottom:13px solid #e31837;border-left:13px solid #e31837;}}<\/style>\n<div class=\"wp-block-kadence-tabs alignnone\"><div class=\"kt-tabs-wrap kt-tabs-id31736_b7aee5-84 kt-tabs-has-2-tabs kt-active-tab-1 kt-tabs-layout-tabs kt-tabs-tablet-layout-inherit kt-tabs-mobile-layout-inherit kt-tab-alignment-center \"><ul class=\"kt-tabs-title-list\"><li id=\"windows\" class=\"kt-title-item kt-title-item-1 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-active\"><a href=\"#windows\" data-tab=\"1\" class=\"kt-tab-title kt-tab-title-1 \"><span class=\"kt-title-text\">Windows<\/span><\/a><\/li><li id=\"mac\" class=\"kt-title-item kt-title-item-2 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#mac\" data-tab=\"2\" class=\"kt-tab-title kt-tab-title-2 \"><span class=\"kt-title-text\">Mac \u00a0 <\/span><\/a><\/li><\/ul><div class=\"kt-tabs-content-wrap\">\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-1 kt-inner-tab942de2-cd\"><div class=\"kt-tab-inner-content-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#e31837\">Instructions for Windows PCs<\/h2>\n\n\n\n<p>For more information on Microsoft Windows Defender <a href=\"https:\/\/support.microsoft.com\/en-us\/windows\/stay-protected-with-windows-security-2ae0363d-0ada-c064-8b56-6a39afb6a963\" target=\"_blank\" rel=\"noreferrer noopener\">click here&gt;&gt;<\/a><\/p>\n\n\n\n<p> <strong>**Please note<\/strong> if you have previously downloaded the Trend Micro AV solution for personal use from York, follow the instructions below to continue protection of your device: <\/p>\n\n\n\n<p><a href=\"https:\/\/helpcenter.trendmicro.com\/en-us\/article\/tmka-18727\" data-type=\"URL\" data-id=\"https:\/\/helpcenter.trendmicro.com\/en-us\/article\/tmka-18727\" target=\"_blank\" rel=\"noreferrer noopener\">Trend Micro Removal Instructions for Windows&gt;&gt; <\/a><\/p>\n\n\n\n<p><strong>Confirm Windows Defender is enabled and running:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select \u201cStart\u201d menu<\/li>\n\n\n\n<li>Go to \u201cSettings\u201d<\/li>\n\n\n\n<li>Select \u201cUpdate &amp; Security\u201d Windows Security<\/li>\n\n\n\n<li>Go to \u201cWindows Security\u201d<\/li>\n\n\n\n<li>Select \u201cVirus &amp; threat protection\u201d \u2013 Virus &amp; threat protection settings<\/li>\n\n\n\n<li>Click on \u201cManaged Settings\u201d<\/li>\n\n\n\n<li>Ensure the \u201cReal-time protection\u201d setting is On<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#e31837\">How do I get help?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact us at\u00a0<a href=\"mailto:askit@yorku.ca\">askit@yorku.ca<\/a><\/li>\n\n\n\n<li>For more information please visit the following Information Security website\u00a0<a href=\"https:\/\/infosec.yorku.ca\/endpoint-protection-solutions\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/infosec.yorku.ca\/endpoint-protection-solutions\/<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-2 kt-inner-tab571baf-00\"><div class=\"kt-tab-inner-content-inner\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#e31837\">Instructions for MacOS<\/h2>\n\n\n\n<p>For more information on Apple MacOS malware protection <a href=\"https:\/\/support.apple.com\/en-ca\/guide\/security\/sec469d47bd8\/web\" target=\"_blank\" rel=\"noreferrer noopener\">click here&gt;&gt;<\/a><\/p>\n\n\n\n<p><strong>**Please note<\/strong> if you have previously downloaded the Trend Micro AV solution for personal use from York, follow the instructions below to continue protection of your device:<\/p>\n\n\n\n<p><a href=\"https:\/\/helpcenter.trendmicro.com\/en-us\/article\/tmka-14475\" target=\"_blank\" rel=\"noreferrer noopener\">Trend Micro Removal Instructions for Mac&gt;&gt;<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#e31837\">How do I get help?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact us at\u00a0<a href=\"mailto:askit@yorku.ca\">askit@yorku.ca<\/a><\/li>\n\n\n\n<li>For more information please visit the <a href=\"https:\/\/infosec.yorku.ca\/endpoint-protection-solutions\/\" target=\"_blank\" rel=\"noreferrer noopener\">Information Security website>>\u00a0<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns learnmore-block is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\"><div class=\"wp-block-image\">\n<figure class=\"alignleft size-large is-resized\"><img decoding=\"async\" src=\"\/wp-content\/plugins\/yu-blockpatterns\/img\/learnmore.png\" alt=\"\" class=\"wp-image-11892\" style=\"width:53px;height:76px\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Learn More<\/h2>\n\n\n\n<p>Not finding what you are looking for or need technical assistance?&nbsp;We are here to support you!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.yorku.ca\/uit\/contact\/\">Contact Us<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.yorku.ca\/uit\/contact\/#in-person\">Visit us<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/askus.yorku.ca\/portal\">Submit a Service Request <\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>** Please note these instructions apply to personally-owned devices; for University-owned and supported equipment, please see your IT support unit for more information. As part of ¿ì²¥ÊÓƵ\u2019s improvements to cybersecurity, the University has changed anti-virus solutions, and is no longer supporting Trend Micro anti-virus (AV) for personal use. Microsoft and Apple operating systems provide [&hellip;]<\/p>\n","protected":false},"author":2121,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"tags":[],"site-map-node":[],"page-category":[],"page-type":[],"class_list":["post-31736","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"mjeremic","author_link":"https:\/\/www.yorku.ca\/uit\/author\/mjeremic\/"},"comment_info":"","_links":{"self":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/pages\/31736","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/users\/2121"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/comments?post=31736"}],"version-history":[{"count":15,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/pages\/31736\/revisions"}],"predecessor-version":[{"id":38910,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/pages\/31736\/revisions\/38910"}],"wp:attachment":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/media?parent=31736"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/tags?post=31736"},{"taxonomy":"site-map-node","embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/site-map-node?post=31736"},{"taxonomy":"page-category","embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/page-category?post=31736"},{"taxonomy":"page-type","embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/page-type?post=31736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}