{"id":39747,"date":"2026-03-19T10:22:02","date_gmt":"2026-03-19T14:22:02","guid":{"rendered":"https:\/\/www.yorku.ca\/uit\/?p=39747"},"modified":"2026-03-19T09:23:30","modified_gmt":"2026-03-19T14:23:30","slug":"service-outage-myapps-sis-applications-thursday-march-19-2026-resolved-at-915am","status":"publish","type":"post","link":"https:\/\/www.yorku.ca\/uit\/2026\/03\/service-outage-myapps-sis-applications-thursday-march-19-2026-resolved-at-915am\/","title":{"rendered":"Service Outage - MyApps SIS applications - Thursday March 19, 2026 [RESOLVED at 9:15am]"},"content":{"rendered":"
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\"A<\/span><\/o:p><\/span><\/p>\n

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Service Advisory<\/span><\/b><\/o:p><\/span><\/p>\n

Please share the following with your teams.<\/p>\n

Service Outage:<\/b><\/span><\/o:p><\/p>\n

MyApps service hosts the classic SIS applications and allows designated staff community to launch them remotely. <\/o:p><\/span><\/p>\n

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We had an unexpected service outage this morning, during which the classic SIS applications will not launch via the Launch Remote option.<\/p>\n

Outage Window:<\/b>
Start:<\/b> Thursday March 19, 2026 8:15 a.m.
End: <\/b>Thursday March 19, 2026 9:15 a.m.<\/p>\n

Impact\/Details:<\/b><\/span><\/o:p><\/span><\/p>\n

\u00b7                     <\/span><\/span><\/span>Designated staff were not able to launch any of the classic SIS apps.<\/o:p><\/span><\/p>\n

\u00b7                     <\/span><\/span><\/span>Service impact was exclusively with MyApps servicing the classic SIS apps.<\/o:p><\/span><\/p>\n

\u00b7                     <\/span><\/span><\/span>Service outage did not impact the general community.<\/o:p><\/span><\/p>\n

\u00b7                     <\/span><\/span><\/span>UIT teams continue to investigate root cause with vendor support.<\/o:p><\/span><\/p>\n

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We thank you for your continued cooperation and understandin<\/span>g.<\/span><\/p>\n

Contact <\/span><\/b><\/o:p><\/p>\n

IT Client Services at askIT@yorku.ca<\/a><\/a> or 416 736 5800 <\/o:p><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

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    Service Advisory Please share the following with your teams. Service Outage: MyApps service hosts the classic SIS applications and allows designated staff community to launch them remotely.    We had an unexpected service outage this morning, during which the classic SIS applications will not launch via the Launch Remote option. Outage Window: Start: Thursday March […]<\/p>\n","protected":false},"author":212,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[29],"tags":[],"class_list":["post-39747","post","type-post","status-publish","format-standard","hentry","category-news"],"taxonomy_info":{"category":[{"value":29,"label":"News"}]},"featured_image_src_large":false,"author_info":{"display_name":"aalaily","author_link":"https:\/\/www.yorku.ca\/uit\/author\/aalaily\/"},"comment_info":"","category_info":[{"term_id":29,"name":"News","slug":"news","term_group":0,"term_taxonomy_id":3,"taxonomy":"category","description":"","parent":0,"count":484,"filter":"raw","cat_ID":29,"category_count":484,"category_description":"","cat_name":"News","category_nicename":"news","category_parent":0}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/posts\/39747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/users\/212"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/comments?post=39747"}],"version-history":[{"count":0,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/posts\/39747\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/media?parent=39747"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/categories?post=39747"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yorku.ca\/uit\/wp-json\/wp\/v2\/tags?post=39747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}