{"id":222,"date":"2023-10-20T12:51:40","date_gmt":"2023-10-20T16:51:40","guid":{"rendered":"https:\/\/www.yorku.ca\/universityservicesdev\/?page_id=222"},"modified":"2024-09-03T15:38:20","modified_gmt":"2024-09-03T19:38:20","slug":"classroom-operations","status":"publish","type":"page","link":"https:\/\/www.yorku.ca\/universityservices\/usc-it-services\/classroom-operations\/","title":{"rendered":"Classroom Operations"},"content":{"rendered":"\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">How we can help<\/h2>\n\n\n\n<p>Classroom operations provides in-classroom support for AV equipment (including PCs, peripherals, etc.), performs preventative maintenance, and responds to break\/fix calls for service. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading text-uppercase h5\">Quick Links<\/h2>\n\n\n\n<ul class=\"wp-block-list list-unstyled\">\n<li><a href=\"https:\/\/askus.yorku.ca\/portal\" target=\"_blank\" rel=\"noreferrer noopener\">Self Serve Portal<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ceo.yorku.ca\/\" target=\"_blank\" rel=\"noreferrer noopener\">Classroom Equipment Ordering System<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.yorku.ca\/uit\/contact\/#faculty-service-desks\" target=\"_blank\" rel=\"noreferrer noopener\">Faculty IT<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.yorku.ca\/uit\/faculty-and-staff-services\/audio-visual-services-and-technology\/#videos\" target=\"_blank\" rel=\"noreferrer noopener\">AV Instructional videos for Classroom equipment<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.yorku.ca\/uit\/news\/\" target=\"_blank\" rel=\"noreferrer noopener\">IT system alerts<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/yorku.site24x7statusiq.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">System status page<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.yorku.ca\/uit\/\" target=\"_blank\" rel=\"noreferrer noopener\">UIT website<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Services we provide<\/h2>\n\n\n\n<div class=\"wp-block-columns card-deck aspect-ratio is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column card rounded-0 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full mb-0\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"576\" src=\"https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/lecture_vari.jpeg\" alt=\"\" class=\"wp-image-1208\" srcset=\"https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/lecture_vari.jpeg 864w, https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/lecture_vari-400x267.jpeg 400w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"card-title font-weight-bold\"><a href=\"https:\/\/ceo.yorku.ca\" target=\"_blank\" rel=\"noreferrer noopener\">Classroom Equipment Ordering (CEO) system<\/a><\/p>\n\n\n\n<p class=\"card-text\">System used to place orders for equipment or quick A\/V setup demo if using a centrally allocated classroom (RAC room) for either a course, a non-course event (any courses not offered through the ¿ì²¥ÊÓƵ Registrar's Office, conference, symposium, meeting), or student presentations. Click the link above to request these services.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column card rounded-0 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large mb-0\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/LAPS_presentation-1024x683.jpeg\" alt=\"\" class=\"wp-image-1203\" srcset=\"https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/LAPS_presentation-1024x683.jpeg 1024w, https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/LAPS_presentation-400x267.jpeg 400w, https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/LAPS_presentation-1536x1024.jpeg 1536w, https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/LAPS_presentation.jpeg 1584w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"card-title font-weight-bold\"><a href=\"https:\/\/www.yorku.ca\/uit\/faculty-and-staff-services\/audio-visual-services-and-technology\/#hyflex\" target=\"_blank\" rel=\"noreferrer noopener\">Hyflex classrooms<\/a><\/p>\n\n\n\n<p class=\"card-text\">A Hyflex classroom is equipped with technology that enables remote students to seamlessly participate in a course that is delivered on campus. The technology installed in the classrooms ensures the two-way engagement of all participants.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column card rounded-0 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full mb-0\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"576\" src=\"https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/lecture_curtis_sm.jpeg\" alt=\"\" class=\"wp-image-1206\" srcset=\"https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/lecture_curtis_sm.jpeg 864w, https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/lecture_curtis_sm-400x267.jpeg 400w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"card-title font-weight-bold\"><a href=\"https:\/\/yorku.ca\/uit\/learningspaces\" target=\"_blank\" rel=\"noreferrer noopener\">Maintenance of teaching spaces<\/a><\/p>\n\n\n\n<p class=\"card-text\">Our team schedules regular classroom maintenance ensuring the proper upkeep of the RAC\u202fteaching spaces from an audio-visual perspective. Visit the link above to see current equipment available in the RAC teaching and learning spaces.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How to request service<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Centrally bookable rooms (RAC rooms)&nbsp;<\/h3>\n\n\n\n<div class=\"wp-block-columns card-deck aspect-ratio headshots is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column card rounded-0 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full mb-0\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"665\" src=\"https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/04\/vari_flare.jpeg\" alt=\"\" class=\"wp-image-1861\" srcset=\"https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/04\/vari_flare.jpeg 998w, https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/04\/vari_flare-400x267.jpeg 400w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"card-title font-weight-bold\"><a href=\"https:\/\/yuoffice.sharepoint.com\/:x:\/s\/UIT-UITWebsiteFileRepository\/ETw-n8eSWE9GgY4Me57LLJYBQ71P1LWJznjObVxm9jt54Q?e=MAA2Uw\" target=\"_blank\" rel=\"noreferrer noopener\">Keele Campus<\/a> (Excel)<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column card rounded-0 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large mb-0\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/glendon_manor6-1024x683.jpg\" alt=\"\" class=\"wp-image-1200\" srcset=\"https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/glendon_manor6-1024x683.jpg 1024w, https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/glendon_manor6-400x267.jpg 400w, https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/glendon_manor6-1536x1024.jpg 1536w, https:\/\/www.yorku.ca\/universityservices\/wp-content\/uploads\/sites\/822\/2024\/03\/glendon_manor6-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"card-title font-weight-bold\"><a href=\"https:\/\/yuoffice.sharepoint.com\/:x:\/s\/UIT-UITWebsiteFileRepository\/ESXsh-P7l2JAlR_1YvusTSUB7QEYLLLUQ0CxNR1tYiSVIg?e=XscAyo\" target=\"_blank\" rel=\"noreferrer noopener\">Glendon Campus<\/a> (Excel)<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:47%\">\n<p>To report issues and request support, please contact: <a href=\"https:\/\/www.yorku.ca\/universityservices\/usc-it-services\/client-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">USC Client Services<\/a>&nbsp;&nbsp;<\/p>\n\n\n\n<p>Classroom equipment order and demo can be requested via <a href=\"https:\/\/ceo.yorku.ca\/\" target=\"_blank\" rel=\"noreferrer noopener\">Classroom Equipment Ordering System<\/a>.<\/p>\n\n\n\n<p>See these instructions on how to use the <a href=\"https:\/\/www.yorku.ca\/uit\/wp-content\/uploads\/sites\/805\/2024\/05\/CEO-Deux-Classroom-Equipment-Ordering-System-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Classroom Equipment Ordering System<\/a><\/p>\n\n\n\n<p><strong>For support rooms that are not listed in Keele or Glendon lists, please <a href=\"https:\/\/www.yorku.ca\/uit\/contact\/#faculty-service-desks\" target=\"_blank\" rel=\"noreferrer noopener\">contact your local IT support team<\/a>.&nbsp;&nbsp; <\/strong><\/p>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How we can help Classroom operations provides in-classroom support for AV equipment (including PCs, peripherals, etc.), performs preventative maintenance, and responds to break\/fix calls for service. Quick Links Services we provide Classroom Equipment Ordering (CEO) system System used to place orders for equipment or quick A\/V setup demo if using a centrally allocated classroom (RAC [&hellip;]<\/p>\n","protected":false},"author":871,"featured_media":0,"parent":699,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"tags":[],"class_list":["post-222","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Classroom Operations - University Services Centre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yorku.ca\/universityservices\/usc-it-services\/classroom-operations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Classroom Operations - University Services Centre\" \/>\n<meta property=\"og:description\" content=\"How we can help Classroom operations provides in-classroom support for AV equipment (including PCs, peripherals, etc.), performs preventative maintenance, and responds to break\/fix calls for service. 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