{"id":5,"date":"2020-06-24T15:07:15","date_gmt":"2020-06-24T19:07:15","guid":{"rendered":"http:\/\/www.yorku.ca\/universityservicesdev\/?page_id=5"},"modified":"2024-04-19T13:08:26","modified_gmt":"2024-04-19T17:08:26","slug":"about-the-usc","status":"publish","type":"page","link":"https:\/\/www.yorku.ca\/universityservices\/about-the-usc\/","title":{"rendered":"About the USC"},"content":{"rendered":"\n
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The University Services Centre (USC) was established in June 2021 to support the University\u2019s strong commitment to a culture of service excellence<\/a>. The USC delivers high-volume administrative services simpler, faster, and with greater consistency.<\/p>\n\n\n\n

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Benefits to the Community<\/h2>\n\n\n\n
  1. Client-centric services<\/strong>: With a dedicated focus on service excellence and a single point of contact for staff services across HR, Finance and IT, the USC enables central functions to focus on core strategy and advisory activities.  <\/li><\/ol>\n\n\n\n
    1. Efficient processes<\/strong>: Through process standardization, simplification and technology, the USC makes complex processes simpler and ensures daily administrative tasks can be performed with ease and efficiency.<\/li><\/ol>\n\n\n\n
      1. Transparent service performance<\/strong>: Using service data from community interactions, the USC is able to improve its services and operations with evidence-backed decision-making.<\/li><\/ol>\n\n\n\n

        It will take time for the benefits of the USC to be fully realized. Our work today is an investment toward a future culture of service excellence. <\/p>\n<\/div>\n\n\n\n

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