  {"id":170851,"date":"2012-09-07T12:45:04","date_gmt":"2012-09-07T16:45:04","guid":{"rendered":"https:\/\/yfiledev.uit.yorku.ca\/?p=170851"},"modified":"2025-04-02T09:29:32","modified_gmt":"2025-04-02T13:29:32","slug":"new-study-uses-ipads-to-break-refugeedoctor-boundaries","status":"publish","type":"post","link":"https:\/\/www.yorku.ca\/yfile\/2012\/09\/07\/new-study-uses-ipads-to-break-refugeedoctor-boundaries\/","title":{"rendered":"New study uses iPads to break refugee\/doctor boundaries"},"content":{"rendered":"<p>Refugees may be reticent to talk\u00a0to their doctor about depression, anxiety, experiences of violence and settlement needs, but a ¿ì²¥ÊÓÆµ researcher hopes to change that using some of the latest technology \u2013 the\u00a0iPad.<\/p>\n<p>A new study led by Faculty of Health Professor Farah Ahmad,\u00a0published\u00a0in the August issue of BioMed Central\u2019s <a href=\"http:\/\/biomedcentral.com\/1472-6947\/12\/71\"><em>Medical Informatics &amp; Decision Making<\/em><\/a>,\u00a0looks at the use of computer tablets as a way to break down barriers and open doors to caring holistically to the often undetected mental and social needs of refugees. The results outlined in the journal article, \u201cA Pilot with Computer-Assisted Psychosocial <img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-170878 size-full\" style=\"margin: 8px;\" title=\"FarahAhmad\" src=\"https:\/\/yfile.news.yorku.ca\/files\/2012\/09\/FarahAhmad.jpg\" alt=\"headshot of Farah Ahmad\" width=\"120\" height=\"180\" \/>Risk-Assessment for Refugees\",\u00a0have been promising.<\/p>\n<p><strong>Farah Ahmad<\/strong><\/p>\n<p>As part of a pilot trial, 49 Afghan refugees visiting a community health-care centre \u2013 Access Alliance Multicultural Health &amp; Community Services \u2013 were randomly assigned to either a Computer-assisted Psychosocial Risk Assessment (CaPRA) group or the usual care group. Those in the CaPRA group each received an iPad tablet in their own language, Dari\/Farsi or English, and were asked to fill out a psychosocial risk assessment questionnaire, including questions on substance use, exposure to personal violence, depressive symptoms, food and income insecurity, social network and coping.<\/p>\n<p>There is a misperception that low-income individuals and refugees will have difficulty using computer tablets, says Ahmad. The study results back her up. They showed that those who completed the risk assessment on an iPad before seeing their doctor not only reported feeling comfortable using the technology, but 72 per cent then intended to see a psychosocial counselor, compared to 46 per cent in the control group.<\/p>\n<p>In addition, the CaPRA participants couldn\u2019t see any significant barriers to using the technology. And many of the participants felt the tool\u2019s use should be broadened to include other communities. Both groups reported being satisfied by the visit.<\/p>\n<p>Refugees experience multiple health and social needs, says Ahmad, of York\u2019s School of Health Policy &amp; Management. \u201cMeeting the medical and social settlement needs of refugees can be challenging, but eHealth tools could build bridges between the two. Computer tablets are very friendly to use and they can save time for health-care providers, while making patients aware of all their care options.\u201d The study pointed to the lack of awareness of available social services that many refugees have. Ahmad would like to see computer tablets used routinely in medical waiting rooms as a way to broach difficult subjects and provide information.<\/p>\n<p>The study also unveiled the need fornewcomer refugees from Afghanistan to receive comprehensive care with particular attention to mental health issues with an understanding of their culturally sensitive nature. \u201cThe high rates of depressive symptoms coupled with the low self-rated health and exposure to violence in the last five years are notable in our study,\u201d says Ahmad.<\/p>\n<p>There are more than 11 million refugees around the world with Canada accepting 12,000 conventional refugees annually. These newly arrived refugees report multiple health and social needs, says Ahmad. \u201cAn integrated approach to care is needed in the countries of resettlement, including Canada.\u201d<\/p>\n<p>By having patients complete a risk assessment ahead of time, eliminated the need for doctors to ask cold questions about the patient\u2019s psychosocial health \u2013 their\u00a0answers were available for the doctor immediately. \u201cIt makes it easier for the doctor to broach delicate issues,\u201d says Ahmad. \u201cIt also makes it easier for the patient to disclose on the computer rather than face-to-face when the questions catch them by surprise.\u201d<\/p>\n<p>Depending on the answers given, the computer program either automatically gave the patient more detailed questions or skipped those that didn\u2019t apply. The participants also received feedback about available services based on their answers.<\/p>\n<p>\u201cTo provide better health care, it is important to go beyond the individual to include the family and the psychosocial support resources,\u201d says Ahmad.<\/p>\n<p>The attractiveness of this kind of research project is that it taps into existing medical systems and helps improve them, says Ahmad. She adds that the use of computer tablets as an eHealth tool is a promising way to address the health and settlement needs of refugees by integrating medical and social care in the primary care health settings.<\/p>\n<p>She hopes to be able to launch a larger study in the future.<\/p>\n<p>The study was conducted in collaboration with Access Alliance Multicultural Health &amp; Community Services in Toronto. Funding for the study came from York and the University of Toronto\u2019s Connaught New Staff Matching Grants Program.<\/p>\n<p><em>By Sandra McLean, YFile deputy editor<\/em><\/p>\n<p><em>For more University news, photos and videos, visit the <a href=\"https:\/\/yfile.news.yorku.ca\/\">YFile<\/a> homepage.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refugees may be reticent to talk to their doctor about depression, anxiety, experiences of violence and settlement needs, but York Professor Farah Ahmad hopes to change that using some of today's latest technology - the iPad.<\/p>\n","protected":false},"author":5,"featured_media":170880,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[11],"tags":[63,21],"yfileauthor":[],"qualifier":[],"yfile-author":[],"tags-to-show":[154],"workflow":[],"class_list":["post-170851","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-latest-news","tag-faculty-of-health","tag-research","tags-to-show-research"],"acf":{"internal_publish_date":null,"original_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New study uses iPads to break refugee\/doctor boundaries - YFile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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