The USC People Services team champions a culture of equity, diversity, inclusion, teamwork, innovation, and service excellence, ensuring effective and proactive communication with University colleagues and clients.​ The team is comprised of three service areas that are committed to providing best-in-class service for clients:
The Payroll & Records team:
- Calculates, administers, and maintains employees' pay and records timely and accurately; and
- ensures compliance with rules and requirements governing pay, payroll taxes, and records management.
The Pension & Benefits team:
- Provides accurate processing and administration of the pension and benefits requests and plans in partnership with external providers;
- ensures compliance with rules and requirements with federal and provincial governing bodies; and
- provides education sessions to the employee supporting them understanding ¿ì²¥ÊÓƵ's offerings and retirement planning.
The Recruitment & Onboarding team:
- Coordinates and administers a structured yet flexible recruitment and onboarding experience for internal clients and external applicants in a timely and professional manner;
- manages ¿ì²¥ÊÓƵ Temporary Agency (YUTA) program and provides full support services for university's temporary hiring needs; and
- collaborates with the People Partnership team to ensure legislative compliance, maximize opportunities that will support and enhance the university's DEDI strategies.
USC People Services​ works collaboratively with Human Resources to deliver services, ensuring alignment with ¿ì²¥ÊÓƵ’s human resources policies, procedures and strategies.
| Function | USC People Services | University Partners |
|---|---|---|
| Benefits, Pension Enrollment or Change Requests | Pension & Benefits | |
| Benefits or Pension Inquiries | Pension & Benefits | |
| Pension Consultation/Planning | Pension & Benefits | |
| Tuition Fee Waiver Application | Pension & Benefits | |
| Employment Record Changes (ex. promotion, transfer, departure from York employment, leave of absence, etc.) | HR People Partner | |
| Pension and Benefits Learning | or | |
| Confirmation of Employment Letters | Payroll & Records | |
| Honorariums Under $500 | Payroll & Records | |
| Personal Information Change | Payroll & Records | |
| T4 | Payroll & Records | |
| Time and Attendance Hours Submission | Payroll & Records | |
| Time and Attendance System Issues | HRIM | |
| Hours Approval | Reporting Manager | |
| Pay Calculation Questions | Payroll & Records | |
| Pay-Related Questions | Payroll & Records | |
| Hiring Approvals | HR People Partner |